Remote Consulting Partner

Summary

Join MongoDB as a Consulting Partner to drive the delivery and success of Professional Services projects, accelerating and de-risking the adoption of MongoDB by customers. This role will be based remotely in the France region.

Requirements

• High flying graduate of Computer Science, Mathematics, Physics, Engineering or equivalent professional experience
• 15+ years experience in the delivery of Professional Services and/or technology solutions at an enterprise software company
• Demonstrated ability to maintain productive relationships and alignment with other internal teams and stakeholders
• Ability to collaborate as a part of a larger account team to build and execute complex account strategies
• Experience with building solutions for large-scale, technologically sophisticated accounts and/or Enterprise market customers
• Familiarity with enterprise-scale software architectures, application development methodologies, and deployment/operational considerations
• Prior exposure to database, cloud and infrastructure technology is a plus
• Outstanding verbal and written communication skills
• Comfortable traveling for work as needed
• Fluency in English in addition to French and any additional European Languages would be a plus (Spanish, Italian, German)

Responsibilities

• Drive ARR growth/MongoDB adoption and success
• Driving PS revenue realization
• Focusing on MongoDB PS customer satisfaction
• Following-on PS bookings
• Own, manage and communicate the operational relationship with assigned clients
• Manage key client projects by communicating effectively with project team members, management and project stakeholders on status, issues, risks, and project goals and objectives
• Lead internal and client meetings with thorough documentation and rigorous follow-up
• Manage client and project documentation, communications, meetings and required meeting follow-ups
• Track metrics around infrastructure performance and service requests
• Continually seek to improve
• Prepare and present service reports to clients
• Create, implement and track relationship roadmaps
• Help create and execute on the overall vision for service delivery and client satisfaction
• Determine areas for process improvements within both the client and MongoDB
• Work with key stakeholders to implement and document