Remote Content Operations Manager

Summary

DoctorLogic is expanding its team with a Content Operations Manager to manage the direction of the Operations Content team. This remote position involves developing content strategies, managing a team of content creators, ensuring quality assurance, maintaining content calendars, tracking performance, communicating with clients, leading the team, coordinating with external vendors, staying updated on industry trends, and multitasking in a fast-paced environment. The ideal candidate has 7 years of related experience or an equivalent combination of education and experience.

Requirements

• High school diploma or general education degree (GED) and 7 years related experience and/or training; or equivalent combination of education and experience
• 4 years of proven experience in creating, executing and optimizing effective content

Responsibilities

• Collaborate with internal teams to develop content strategies that support client goals and objectives
• Manage a team of content creators, including writers, and editors, to produce relevant and SEO-optimized content across various channels
• Ensure all content meets DoctorLogic's standards for accuracy, grammar, style, and tone
• Develop and maintain content calendars and/or departmental queues to ensure consistent publishing schedules and timely delivery of content
• Use DoctorLogic Project Management Systems to monitor content performance metrics and KPIs to assess effectiveness and identify areas for improvement. Report on overall team metrics and performance
• Assist onboarding clients in selecting the most strategic ways to leverage their site’s content for the best long-term performance output. Occasionally taking on client escalations to discuss adjustments to their content strategy or style adjustments to better match their practice’s branding and messaging
• Hire and train new content operations team members. Provide guidance, support, and mentorship to the content operations team, fostering a collaborative and productive work environment
• Coordinate with external vendors and freelancers as needed to supplement internal resources and capabilities
• Stay on top of industry trends, best practices, and emerging technologies in content marketing and digital media. Passionate about sharing new information with team members to ensure that the content output uses the most relevant strategy
• Work on various projects in a fast-paced environment while adhering to and meeting strict deadlines

Benefits

• Flexible location and hours to suit a modern workforce
• Provided with the tools and equipment needed to work effectively every day
• Emphasis on family and personal happiness, creating a work environment that does not feel like work