Digital Content Operations Manager

Summary

Join Blavity, Inc. as their Manager, Digital Content Operations! Oversee the daily execution of content production across AfroTech's social platforms. You will manage content strategy, production, and recirculation, leveraging AI tools and analytics for optimization. This role requires managing social production staff, conducting performance analysis, and making data-driven decisions to improve engagement. You will collaborate with cross-functional teams and report directly to the Director, Content & Programming. This is a fully remote, U.S.-based role with occasional travel.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• 4+ yrs of content operations or project management
• Experience in digital marketing operations or digital content production
• Experience recruiting and managing contractors for content operation tasks
• Fluent in Tableau, Microsoft Office, Google Suite, Asana, and/or comparable project management suite

Responsibilities

• Oversee day to day execution of the social content strategy and production
• Ensure timely and quality execution of the social content calendar
• Leverage AI tools to recirculate editorial content across social platforms
• Develop workflows that optimize daily operations of social content production across several networks
• Use analytics tools to conduct thorough content analysis and make data driven decisions for improvement
• Manage daily content tracking, processing, and reporting to ensure better content monitoring and adherence to the social content calendar
• Develop workflow(s) to onboard and manage talent and content contributors
• Collaborate with cross-functional teams including Editorial, Talent & Programming, Audience Development, and Creative to improve content quality and workflow efficiency
• Partner with the Director, Content & Programming to plan and execute monthly content strategy on TikTok, Instagram, Facebook, Twitter, and Pinterest based on engagement, performance, and branding
• Provide weekly reporting on status and performance of social content programs to leadership and editorial teams
• Manage other social production as needed

Preferred Qualifications

• 2+ yrs managing people/teams
• Expertise in social media program/project management
• PMP Certification

Benefits

• Fully remote role, U.S.-based
• Occasional travel may be required
• Annual salary range for this role is $70,000 - $80,000