Coordinator

Summary

Join GiveDirectly's People Team as a Coordinator, contributing to a world-class employee experience within a mission-driven organization. The role involves supporting the end-to-end hiring process or ensuring smooth People Operations for the global team. While prior experience isn't mandatory, strong organizational skills, clear communication, and a detail-oriented approach are essential. The position offers a fully remote work arrangement with flexible paid time off and robust health benefits. Successful candidates will demonstrate exceptional alignment with GiveDirectly's values and possess strong problem-solving and project management skills. The role requires fluency in English, with a strong preference for French fluency. Travel to one of GiveDirectly's operational countries is required 1-2 times per year.

Requirements

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity
• Strong organizational skills with the ability to manage multiple processes and stakeholders simultaneously
• Clear communication — both written and verbal — with internal teams and external stakeholders (e.g., candidates)
• Comfort navigating ambiguity and adjusting to rapidly changing priorities
• Customer service orientation and extremely high follow-through
• Strong attention to detail and a systems-oriented mindset
• Discretion in handling sensitive and confidential employee information
• A process improvement mindset and a willingness to suggest and test new approaches
• Candidates must be fluent in English

Responsibilities

• Issue contracts: Maintain up-to-date contracts for all global staff in line with local labor laws, updating in line with employment changes such as promotions, role changes, and relocations
• Pay the team: Run payroll for all global staff, including annual bonuses
• Field and quickly close support tickets: Respond to all inbound inquiries, requests, and complaints via the People Team Ticketing System, meeting SLAs
• Maintain & optimize HRIS as a source of truth for team member data: Ensure all employee data is up to date, including location, team, level, job title, reporting lines, compensation, and time off
• Facilitate seamless global mobility: Ensure standardized processes for international assignments, relocations, and cross-border role transitions to ensure compliance, efficiency, and a positive employee experience
• Find top talent: Proactively source, attract, and engage a diverse, high-quality candidate pipeline, internally and externally, and convince them to join the team
• Review CVs, conduct interviews, and coordinate schedules: Serve as the face of the organization as candidates' first point of contact, providing a seamless and supportive hiring experience
• Operationalize a streamlined, first-class talent acquisition process: Build and continuously improve the talent acquisition process, including providing high-quality support and communications to both candidates and hiring teams
• Field and quickly close support tickets: Respond to all inbound inquiries, requests, and complaints via the People Team Ticketing System regarding recruitment requests, meeting SLAs
• Contribute to recruiting initiatives focused on equity, process improvement, and team enablement

Preferred Qualifications

• Strong preference for professional fluency in French
• We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve
• We have a strong preference for candidates based in our countries of operation

Benefits

• A supportive team that works hard and cares hard
• A robust health benefits plan (exact details will vary by country)
• Flexible paid time off that staff is encouraged to take
• Allowances for desk set-up and learning and development