Remote Creative Operations Lead

Summary

Join us and help change mental healthcare for the better. As Headway’s Creative Operations Lead, you’ll play an integral role in owning and evolving Headway’s creative and production working model.

Requirements

• 4 - 6+ years of Creative Operations experience, ideally coming from a producer background
• Detail-oriented and enjoy managing complex end-to-end processes
• Experience in high growth technology environments with a large amount of autonomy
• Thrive in the unknown, and seek out opportunities to dive into unfamiliar challenges, roll up your sleeves, learn new skills, and drive towards solutions
• Motivated by the opportunity to make an impact on one of our generation’s defining problems, accessible mental healthcare

Responsibilities

• Own end-to-end creative operations and production building relationships between creative, cross-functional teams, and executive leadership
• Build, pitch, and manage creative and production budgets (Working closely with our marketing, finance, and data teams)
• Lead and manage company-wide brand projects from end-to-end, starting from a project charter and cross functional alignment to full-stack production
• Maintain ongoing production for print, illustration, and simple photoshoots (freelance producer will manage larger seasonal photoshoots)
• Collaborate with marketing on roadmapping creative resources with a shared calendar
• Source, intake, and manage vendor relationships, matching the perfect vendor for each request
• Streamline freelancer sourcing, contracting, and managing a talent roster
• Collaborate with the talent team on creative sourcing, hiring, and onboarding
• Organize and manage our asset library and delivery system
• Build and maintain a strong culture within creative and cross-functional teams
• Keep the broader organization informed on what creative is working on, why it matters, and how to work together
• Intake, triage, prioritize projects within asana
• Drive creative meetings and cross-functional reviews

Preferred Qualifications

• Worked in dtc or tech startups building the creative ops function from 0 - 1
• Can produce simple and small photoshoots

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development