Apple is hiring a
CRM Specialist

Summary

Join a fast-growing startup as a CRM Specialist to drive user engagement and retention across our portfolio of mobile apps. Develop and implement CRM strategies, optimize user engagement within the iOS ecosystem, collaborate with product and design teams, and monitor campaign performance.

Requirements

• Bachelor's degree in Marketing, Business, or a related field
• 3+ years in CRM roles, specifically within the mobile app industry working with push notifications and in-app messaging
• Experience using mobile analytics tools such as Firebase, App Store Connect, or Braze to track user behavior, segment audiences, and generate reports
• Understanding of the iOS platform, including App Store guidelines, user behavior, and Apple’s marketing tools
• Strong understanding of retention, engagement, and user lifecycle management in mobile apps
• Familiarity with CRM automation tools, A/B testing, and user segmentation, particularly in mobile apps
• Team collaboration: Ability to work cross-functionally in a fast-paced environment with product, design, and marketing teams

Responsibilities

• Develop and implement CRM strategies for mobile apps
• Optimize user engagement within the iOS ecosystem
• Drive mobile app retention efforts
• Collaborate with product and design teams
• Monitor and report on campaign performance
• Lifecycle marketing for app users
• Experimentation and A/B testing

Benefits

• Fully remote, results-driven work style
• Great opportunities to connect with international team through coffee calls, team meetings, and hackathons
• Proven startup with significant ambitions
• Air Conference: annual company get-together
• Flexible work environment, Remote-First
• Apple Hardware Environment
• Air Stipend of USD 3,000.00/year, paid over 12 monthly installments (so you can cover health insurance, home office, learning, wellness, etc)
• Flexible Amount of Paid Time Off Per Year