CRM Specialist

Summary

Join Booksy's global team and help us elevate our communication strategies! As a CRM Specialist, you'll manage omni-channel communication campaigns, from content review and template creation to send-out and analysis. You'll develop an agile framework for testing new strategies and monitoring campaign performance. This fast-paced role requires 2+ years of email marketing experience, proficiency with email marketing tools, data-driven decision-making skills, and project management abilities. We offer remote work options or the chance to work in our dog-friendly offices, along with comprehensive benefits including private medical care, life insurance, a multisport card, and access to wellness programs.

Requirements

• 2+ years of experience in email marketing with a proven track record in conversion, retention, and revenue metrics
• Hands-on experience with state of art email marketing tools including the use of automated audience segmentation interfaces
• Data-driven focus with a good feel for numbers and the ability to act based on insights
• Project management skills and ability to work under tight deadlines, and thriving in a fast-paced environment
• Conversational level English language skills

Responsibilities

• Manage the tactical execution of Booksy’s omni-channel communication campaigns including content review, template creation, sendout, and analysis
• Develop an agile framework for testing new strategies and monitoring campaign performance against KPIs to leverage Booksy’s e-mail campaign results

Benefits

• Opportunity to work remotely or in one of our dog-friendly offices (Warsaw, Bielsko-Biała)
• Private medical care from Allianz
• Life insurance from PZU
• Multisport card (diverse packages to select from)
• Online consultations with Psychologist Booksy
• Happiness Team initiatives
• Wellbeing tools (Worksmile and Officevibe)
• Pethelp package