CRM Specialist

Summary

Join Booksy's global team and help us elevate our communication strategies as a CRM Specialist! Reporting to the Client Relationship Marketing Team Lead, you'll manage the tactical execution of omni-channel communication campaigns, including content review, template creation, sendout, and analysis. You'll also develop an agile framework for testing new strategies and monitoring campaign performance. This role requires 2+ years of email marketing experience, hands-on experience with email marketing tools, a data-driven focus, and project management skills. We offer remote work options, flexible hours, and various benefits including private medical care, multisport card co-financing, and more. If you thrive in a fast-paced, dynamic environment and enjoy solving problems creatively, this is the perfect opportunity for you.

Requirements

• 2+ years of experience in email marketing with a proven track record in conversion, retention, and revenue metrics
• Hands-on experience with state of art email marketing tools including the use of automated audience segmentation interfaces
• Data-driven focus with a good feel for numbers and the ability to act based on insights
• Project management skills and ability to work under tight deadlines, and thriving in a fast-paced environment
• Conversational level English language skills

Responsibilities

• Manage the tactical execution of Booksy’s omni-channel communication campaigns including content review, template creation, sendout, and analysis
• Develop an agile framework for testing new strategies and monitoring campaign performance against KPIs to leverage Booksy’s e-mail campaign results

Benefits

• Opportunity to work remotely or in one of our dog-friendly offices (Warsaw, Bielsko-Biała)
• Type of contract tailored to your needs and flexible working hours
• Opportunity to develop in an international environment - we have teams in 6 countries
• Private medical care
• Multisport card co-financing
• PetHelp
• Insurance plan
• Free online English classes
• A cafeteria platform