Easy Agile is hiring a
Customer Education Specialist

Summary

The job is for a Customer Education Specialist at Easy Agile, an Australian startup that offers flexible working and focuses on work/family/community/self balance. The role involves creating educational materials, leading training sessions, partnering with cross-functional teams, and monitoring the success of educational programs.

Requirements

• Skilled instructional designer with a knack for creating comprehensive educational materials and learning experiences for SaaS products
• Experience working in an Agile environment

Responsibilities

• Create engaging and impactful educational materials
• Lead live training sessions, webinars, and workshops
• Repurpose and tailor educational resources
• Keep our educational resource library fresh and accessible
• Partner with Customer Success, Support and Product teams
• Monitor and report on the success of our educational programs

Preferred Qualifications

• Background in creating educational content that empowers sales teams
• Worked in the Atlassian ecosystem previously

Benefits

• Unique and generous Employee Share Option Plan (ESOP)
• Flexible working options
• Four paid volunteer days a year
• An annual learning allowance of $5,000
• Bi-annual hackathon days
• 2% in additional superannuation contributions per annum
• Company-funded parental leave (20 weeks full pay for the primary caregiver and 6 weeks for the secondary caregiver)
• Summer sessions where you get half days off on Fridays (Dec-Feb)
• $2000 to put towards your home-office fit out (if you choose to work from home)
• Quarterly team off-sites
• Opportunities to travel overseas to conferences