Blue Acorn iCi is hiring a
Customer Engagement Specialist in Worldwide

Summary

Blue Acorn iCi is hiring a Remote Customer Engagement Specialist to join their Customer Engagement team. The representative will be responsible for answering calls, emails, and chats, providing product information, and helping customers with inquiries. They must have excellent communication skills, strong multitasking abilities, and the ability to work weekends. A high school degree or equivalent is required, along with previous customer support experience and a quiet, reliable workspace.

Requirements

• High school degree or equivalent
• Previous customer support experience
• Quiet, reliable workspace
• Weekend availability with overtime hours possible during peak seasons

Responsibilities

• Answer and manage incoming calls, emails, and chats
• Provide product information and help customers with inquiries

Benefits

• Medical, dental and vision insurance
• Life insurance
• Disability
• Paid time off
• 401(k)