Remote Customer Sales Representative

Summary

Floral Image North America seeks a highly motivated and positive Customer Sales Representative to join their team. The CSR will be responsible for supporting the wider sales effort by driving sales, maintaining strong customer relationships, and expanding the customer base. This is a fully remote position with occasional travel in the Dallas region.

Requirements

• Minimum High School/GED Degree
• Valid driver’s license with clean driving record required

Responsibilities

• Build and maintain strong relationships with existing customers
• Understand customers' needs and provide personalized recommendations
• Conduct regular check-ins with customers to assess their satisfaction level and promptly address any concerns or issues
• Identify new business opportunities and implement effective sales techniques to acquire new customers
• Conduct product presentations and demonstrations to showcase the benefits and features of our lifelike flower arrangements
• Work with TSM to negotiate pricing, agreements, and terms of sale to maximize profitability while ensuring customer satisfaction
• Identify opportunities for business expansion within your assigned territory and develop ideas with TSM
• Conduct market research to stay updated on industry trends, competitive landscape, and customer preferences

Preferred Qualifications

Prior Sales and/or Customer Service experience

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Work From Home
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability