Customer Service Ambassador

Summary

Join our team as a Customer Service Ambassador and redefine the world of fashion! This remote position offers a unique opportunity to combine your passion for fashion with excellent customer service skills. You will be the first point of contact for customers, answering fashion-related questions, managing orders and returns, and developing tailored solutions. The role requires native-level proficiency in Dutch, strong PC skills, and the ability to thrive in a self-directed, remote work environment. We offer comprehensive paid training, a permanent employment contract, and a supportive, community-driven approach. Let's revolutionize the fashion world together!

Requirements

• A true love for fashion that drives you to inspire customers with your stylish flair
• Experience in customer service or a strong desire to embark on an exciting career in the fashion industry
• Proficiency in Dutch at a native level
• Ability to quickly grasp new concepts and thrive in a self-directed work environment
• Strong PC skills and reliability in handling data
• Enthusiasm for communication and customer interaction, thriving in a dynamic, remote work setting within a lively digital community
• A stable internet connection and a quiet home workspace are essential

Responsibilities

• Add a touch of elegance and style to every customer interaction—be their first point of contact for all fashion-related questions
• Channel your passion for fashion into customer conversations by answering inquiries with enthusiasm and expertise
• Manage orders, returns, and service requests with a positive attitude and attention to detail
• Develop tailored solutions for our customers, drawing inspiration from your love of fashion

Preferred Qualifications

A sunny attitude and a strong interest in a remote fashion position

Benefits

• We provide all the necessary equipment to ensure you deliver exceptional service to our fashion customers
• Benefit from comprehensive, paid training and guided onboarding characterized by positivity and creativity
• Enjoy the stability of a permanent employment contract in uncertain times
• Experience a smooth, fully virtual process—from application to onboarding
• Enjoy support, camaraderie, and more through our unique, community-driven approach!