Floral Image is hiring a
Customer Service Representative

Summary

Join Floral Image North America as a Customer Service Representative! This 1099 Contract position is based in Orange County CA, where you'll be responsible for driving sales, maintaining strong customer relationships, and expanding the customer base. The role involves customer relationship management, sales support, and business development.

Requirements

• Minimum High School/GED Degree
• Valid driver’s license with clean driving record required

Responsibilities

• Build and maintain strong relationships with existing customers
• Serve as the primary point of contact for all inquiries, orders, and support
• Understand customers' needs and provide personalized recommendations
• Conduct regular check-ins with customers to assess their satisfaction level
• Identify new business opportunities and implement effective sales techniques
• Utilize various channels, market research, to generate leads and convert them into sales
• Conduct product presentations and demonstrations
• Work with TSM to negotiate pricing, agreements, and terms of sale
• Identify opportunities for business expansion within your assigned territory
• Conduct market research to stay updated on industry trends, competitive landscape, and customer preferences

Preferred Qualifications

Prior Sales and/or Customer Service experience

Benefits

• This is a fully remote work position, with 100% travel in the Orange County region. CSRs will be provided with a company vehicle
• The job occasionally operates in a professional offsite office environment where business attire is required