Copernica Marketing Software is hiring a
Customer Success Manager

Summary

Copernica is seeking a Customer Success Manager to act as a liaison between their software and customers. Responsibilities include giving demos, handling contract negotiations, and helping clients optimize their email marketing strategies. The company offers extensive training, opportunities for growth, hybrid working arrangements, attractive compensation, and a dynamic corporate culture.

Requirements

• Has 1-3 years of relevant work experience in a customer-facing position
• Has experience in giving software demonstrations
• Has an affinity with IT and marketing
• Has basic knowledge of contract management
• Has a good command of the Dutch and English language
• Has an HBO or WO diploma
• Is available 40 hours per week
• Has a driver's license

Responsibilities

• Build your own customer portfolio and remain responsible for their success
• Give demos to customers
• Draw up contracts with clients

Benefits

• Extensive training process to get to know the software inside and out
• Opportunities for growth based on commercial or technical attitude
• Hybrid working: work at the office or from home
• Attractive compensation with reimbursement of travel, telephone and internet costs
• Training budget, pension plan, and share appreciation rights