Premier Media is hiring a
Customer Success Manager, Remote - United States of Colombia
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Customer Success Manager closed
🏢 Premier Media
Summary
The job is for a Customer Success Manager at GrowToro, an all-in-one sales and partnership intelligence platform. The role involves managing email marketing campaigns, client communication, report creation, creative input, leading a small team of VAs, and sales follow-up. The position requires cold email software experience, top of funnel & lead generation activities, email/cold email copywriting experience, optimizing cold email campaigns, subject line creation, managing a small team of VAs, excellent communication skills, quick learning abilities, analytical skills, multitasking abilities, and the ability to meet deadlines. Benefits include remote work, great opportunity to grow, joining a high-level and fast-paced team, bonus payments based on client retention milestones, and ability to earn vesting equity in the company.
Requirements
- Must have Instantly or other cold email software experience!
- Experience in top of funnel & lead generation activities
- Email / Cold Email Copywriting experience
- Experience with optimizing cold email campaigns specifically
- Experience with subject line creation
- Incredible communicator with perfect English
- Quick learner, great at asking questions, and very curious
- Must have some level of experience with email marketing
- Excellent analytical skills
- Ability to multitask
- Ability to meet deadlines
Responsibilities
- Oversee, manage and optimize internal and client email marketing campaigns
- Monitor and analyze email marketing campaigns, understanding key metrics like open rates, click-through rates, and responses. Optimize and make key campaign changes based on the data
- Regularly update clients on campaign progress and outcomes
- Generate detailed analytic reports to assess campaign performance
- Devise custom subject lines, opening lines, call-to-action questions, and other creative content to enhance campaign performance
- Lead a small team of VAs and direct overall campaign tasks
- Engage in follow-up activities with leads generated from campaigns
- Be ready to take on a variety of new tasks as needed
Benefits
- Working completely remote
- Location independence
- Great opportunity to grow
- Joining a high-level and fast-paced team, working with exciting businesses and projects
- Bonus payments based on client retention milestones
- Ability to earn vesting equity in the company
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