Premier Media is hiring a
Customer Success Manager, Remote - Republic of Guyana
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Customer Success Manager closed
🏢 Premier Media
Summary
The job is for a Customer Success Manager at GrowToro, an all-in-one sales and partnership intelligence platform. The role involves managing email marketing campaigns, leading a small team, and ensuring client satisfaction. The position is remote and requires cold email software experience, top of funnel & lead generation activities, email/cold email copywriting experience, experience with optimizing cold email campaigns specifically, experience with subject line creation, experience managing a small team of VAs, excellent analytical skills, ability to multitask, ability to meet deadlines, and perfect English. Benefits include working remotely, location independence, great opportunity to grow, joining a high-level and fast-paced team, bonus payments based on client retention milestones, and the ability to earn vesting equity in the company.
Requirements
- You must have Instantly or other cold email software experience!
- Experience in top of funnel & lead generation activities
- Email / Cold Email Copywriting experience
- Experience with optimizing cold email campaigns specifically
- Experience with subject line creation
- Experience managing a small team of VAs
- Incredible communicator with perfect English
- Quick learner, great at asking questions, and very curious
- Must have some level of experience with email marketing
- Excellent analytical skills
- Ability to multitask
- Ability to meet deadlines
Responsibilities
- Campaign Analysis: Monitor and analyze email marketing campaigns, understanding key metrics like open rates, click-through rates, and responses. Optimize and make key campaign changes based on the data
- Client Communication: Regularly update clients on campaign progress and outcomes
- Report Creation: Generate detailed analytic reports to assess campaign performance
- Creative Input: Devise custom subject lines, opening lines, call-to-action questions, and other creative content to enhance campaign performance
- Lead: Lead a small team of VAs and direct overall campaign tasks
- Sales Follow-Up: Engage in follow-up activities with leads generated from campaigns
- Ad Hoc Tasks: Be ready to take on a variety of new tasks as needed
Benefits
- Working completely remote
- Location independence
- Great opportunity to grow
- Joining a high-level and fast-paced team, working with exciting businesses and projects
- Bonus payments based on client retention milestones
- Ability to earn vesting equity in the company
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