Premier Media is hiring a
Customer Success Manager, Remote - Brazil

Summary

The job is for a Customer Success Manager at GrowToro, an all-in-one sales and partnership intelligence platform. The role involves managing email marketing campaigns, leading a small team, and ensuring client satisfaction. The position is remote and requires cold email software experience, top of funnel & lead generation activities, email/cold email copywriting experience, experience with optimizing cold email campaigns specifically, experience with subject line creation, experience managing a small team of VAs, excellent analytical skills, ability to multitask, ability to meet deadlines, and perfect English. Benefits include working remotely, location independence, great opportunity to grow, joining a high-level and fast-paced team, bonus payments based on client retention milestones, and the ability to earn vesting equity in the company.

Requirements

• You must have Instantly or other cold email software experience!
• Experience in top of funnel & lead generation activities
• Email / Cold Email Copywriting experience
• Experience with optimizing cold email campaigns specifically
• Experience with subject line creation
• Experience managing a small team of VAs
• Incredible communicator with perfect English
• Quick learner, great at asking questions, and very curious
• Must have some level of experience with email marketing
• Excellent analytical skills
• Ability to multitask
• Ability to meet deadlines

Responsibilities

• Campaign Analysis: Monitor and analyze email marketing campaigns, understanding key metrics like open rates, click-through rates, and responses. Optimize and make key campaign changes based on the data
• Client Communication: Regularly update clients on campaign progress and outcomes
• Report Creation: Generate detailed analytic reports to assess campaign performance
• Creative Input: Devise custom subject lines, opening lines, call-to-action questions, and other creative content to enhance campaign performance
• Lead: Lead a small team of VAs and direct overall campaign tasks
• Sales Follow-Up: Engage in follow-up activities with leads generated from campaigns
• Ad Hoc Tasks: Be ready to take on a variety of new tasks as needed

Benefits

• Working completely remote
• Location independence
• Great opportunity to grow
• Joining a high-level and fast-paced team, working with exciting businesses and projects
• Bonus payments based on client retention milestones
• Ability to earn vesting equity in the company