Zen Educate is hiring a
Customer Success Manager

Summary

The job is for a full-time employee at Zen Educate, a technology company that helps schools with temporary teaching staff. The role involves managing relationships with key schools, understanding their needs, and leading them through successful recruitment processes. The company offers competitive salary, ownership in the company, 15+ days PTO & 9 federal holidays, health insurance (dental and vision), 401k, and a fun-loving, tight-knit team.

Requirements

• Enthusiasm and eagerness to learn
• Passionate and motivated, who loves being a part of a close team
• Positive and solutions focused approach
• Proven track record of providing great customer service
• Confident in handling objections, multitasking and managing customers
• Growth mindset — dedicated to growing your skills as a professional
• Passion for companies that have a positive social impact and the education sector

Responsibilities

• Own the relationship with key schools, including retention and expansion
• Understand schools needs and priorities and help them meet those needs
• Lead school leaders through successful recruitment processes using a consultative approach
• Work collaboratively with the sales, operations and the technology team to continuously improve efficiency in delivering value to schools

Preferred Qualifications

Experience in sales, recruitment or education is a plus

Benefits

• Competitive salary
• Ownership in the company
• 15+ days PTO & 9 federal holidays
• Health Insurance (Dental and Vision)
• 401k