roadsurfer is hiring a
Customer Success Manager (m/w/d) in Spain

Summary

The job involves acting as the first point of contact for Roadsurfer's customers, providing support and solutions in challenging travel situations, coordinating bookings and subscriptions, and communicating effectively with various teams. The ideal candidate has experience in customer service or a related field, is fluent in English and preferably German, and possesses strong communication skills. They should also be able to handle complaints calmly and have a positive attitude.

Requirements

• Experience in customer service or a related field
• Fluent in English and preferably German
• Strong communication skills

Responsibilities

• Act as the first point of contact for Roadsurfer's customers
• Provide support and solutions in challenging travel situations
• Coordinate bookings and subscriptions

Benefits

• Flexible work schedule with options for remote work and a month of travel per year
• Personal and professional development opportunities through an individual growth plan and in-house academy
• Annual camping budget for the #happyroadsurfing Lifestyle