Remote Customer Support Representative

Summary

Join a fast-growing international travel-tech company as a Customer Support Representative (English language) to provide customer support via calls and emails for our international clients and partners.

Requirements

• English Proficiency: Upper Intermediate level (both spoken and written)
• Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility
• Quick Learner: Ability to learn quickly and stay results-focused
• Tech Requirements: A functioning computer and microphone

Responsibilities

• Being front line voice and ears of our company, providing customer support via calls and emails for our international clients and partners
• Assisting clients and partners with existing reservations and questions before booking
• Distributing requests among departments and teams
• Logging activity in CRM

Benefits

• Remote Work: Work from the comfort of your home
• Great Team: Join a young and active team of super specialists
• Flexible Schedule: 2 days-on after 2-days off from 8 a.m. to 20 p.m. (GMT+2)
• Competitive Salary: Earn a base salary of 700 EUR + up to 100 EUR in bonus KPI
• Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills
• Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend
• Perks: Enjoy corporate discounts on hotels and other services