ChiroTouch is hiring a
Data Conversion Specialist

Summary

The job is for a Data Conversion Specialist at RevolutionEHR, a fast-growing eyecare software company. The role involves data conversion from existing systems to RevolutionEHR software, driving process evolution, promoting standards, learning and growing within the team, and meeting competencies for success.

Requirements

• Familiarity with the ETL data processes, ETL tools, reporting tools, etc
• Ability to work proficiently with data aggregating and analysis software
• Strong commitment to quality, enhancing the user experience, and solid customer service skills
• Strong and consistent communication skills and the ability to call, email, and text customers
• Strong listening skills, ability to communicate on a variety of technical and non-technical topics, translate customer needs and experiences to provide a quality experience and drive change
• Strong documentation skills, update and maintain articles, and desire to improve documentation
• Ability to take instruction, follow published guidance, best practices, and team processes
• High level of collaboration, engagement, and participation in team efforts
• Exceptional drive, strong work ethic, strong time management and workload management skills

Responsibilities

• Ingesting & Transform Data: Hands-on converting new customer data from existing cloud, hosted, and server-based systems to RevolutionEHR software
• Drive Process Evolution: Consult and collaborate with other data conversion specialists to evaluate and iterate on technical solutions
• Promote Standards: Help develop and maintain our information systems, documentation, script writing, and data mining responsibilities and offerings

Preferred Qualifications

• Experience with Shell scripting, PowerShell, XML, Python/Pandas, Pearl, Java or other scripting a plus
• Experience working with SQL, MySQL, and T-SQL (Strong SQL querying skills) a plus
• Understanding of database structure and normalization fundamentals a plus
• Advanced knowledge of Microsoft Excel (VBA is a plus) and competency in Microsoft Access
• Prior data migration experience and/or eye care industry experience is a plus
• Previous software support, technical support, or customer support skills a plus

Benefits

• High attention to detail, including the data, anomalies, patterns, code and configurations, etc
• Familiarity with SQL Server Management Studio, FTP applications, SSH, and Windows/Linux
• Familiarity with Salesforce, Jira, Confluence, Bitbucket, Teams, and Microsoft Office
• Intermediate to advanced computer operator and basic troubleshooting skills
• Familiarity with ticketing systems, ticket handling processes, and desire to contribute quality data
• Solution-oriented, takes initiative, develops solutions based on data, and understands the impact of influence, stakeholder buy-in, and inter/cross-team collaboration to achieve desired results
• Self-driven, resourceful, and able to work independently
• Willingness to learn about the role and industry, and a desire to acquire new skills
• Comfortable with change, exploration, trying new things, “failing,” and reiterating
• Forward-thinking, analytical and conceptual thinking, strong problem-solving skills, and the ability to think outside the box to apply creative and innovative solutions
• At PracticeTek we carefully consider a wide range of compensation factors to determine our offers of employment. This includes internal and external market factors as well as your individual experience and skills. These considerations can cause compensation to vary but we reasonably expect to pay between $33,050-68,650  for this position