Remote Data Reporting Specialist

Summary

The Data Quality Analyst at AssistRx is responsible for managing data, leading partner onboarding, monitoring client data submissions, and communicating with clients to resolve data quality issues. They are expected to have experience with Excel, ETL, SQL, and Microsoft BI stack. Previous client-facing experience is required. The company offers a competitive pay structure, matching 401(k) with immediate vesting, medical, dental, vision, life, & short-term disability insurance.

Requirements

• Self-starter, an individual who is not fully dependent on direction to fulfill the functions of the role
• Thrives in an entrepreneurial-like environment
• Experience with ETL, analytic-based, data-driven, SSIS and Microsoft BI stack
• Experience with Microsoft Excel and SQL is a must
• Experience with healthcare and/or pharmacy data is preferred
• Previous client-facing experience is a must
• Must be extremely responsive, able to work under pressure in crisis with a strong sense of urgency

Responsibilities

• Acquiring, managing and analyzing data for internal teams, clients, and partners
• Leading the onboarding of electronic data trading partners
• Monitoring client data submissions and communicating with them in the resolution of data quality issues
• Developing reports and analytics using Excel
• Working with partners to help guide and assist in creating a data feed according to defined specifications
• Proactively communicating with trading partners and clients to expedite their onboarding
• Communicating directly with customer on data needs and key deadlines
• Researching and identifying data quality issues reported through the trading partner or found through new file submission and work with client to create a resolution
• Fields ongoing, incoming partner requests and questions regarding data specifications
• Reviews files received for compliance with data needs, including testing files and identifying the business rules that will need to be configured in mapping tool
• Configures mapping tool to support translation from source data to desired format. Includes testing of tool and providing clear documentation to internal resources and customer
• Analyzes and communicates trading partner performance in their ability to meet data specifications in a timely and effective manner
• Acts as resident expert for data requirements/specifications internally and for the client
• Communicates data needs to the trading partner both initially and after we begin to receive files for the customer
• Researches, coordinates, and executes the transfer of new data feeds or data corrections with clients to ensure that continuity and level of service are maintained
• Remains informed and up to speed with ongoing changes and evolution of data specs
• Leads client/partner web-based trainings regarding data specifications and requirements

Benefits

• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance