Delivery Manager

Summary

Join Cytora's Customer Success Team as an Agile Project Manager, managing two projects concurrently and coordinating work across the organization. You will champion Agile and Lean practices, optimize team flow, and lead planning processes. This role requires proven Agile project management experience, excellent problem-solving skills, and strong collaboration abilities. Cytora offers a competitive salary, stock options, full remote work, health insurance, 401K, flexible working, and a vibrant work environment. The position is based remotely on the East Coast of the USA and requires fluency in English and the right to work in the US without sponsorship.

Requirements

• Proven experience in Agile project management, demonstrating successful implementation of methodologies
• Excellent problem-solving and critical-thinking skills, addressing challenges proactively
• Track record of managing multiple projects simultaneously, ensuring timely delivery
• Effective collaboration with stakeholders at all levels
• Strong understanding of technology and its applications, especially in AI/Data Science products
• Continuous learning mindset, staying abreast of industry trends in Agile practices
• Adaptability to a fast-paced and evolving work environment

Responsibilities

• Champion best practices in Agile and Lean Practices, coach teams, and visualize organizational work
• Effectively communicate across technical and non-technical boundaries, building trust and authenticity
• Optimize team flow, address issues, and build agile capabilities within the team
• Lead continual planning processes, extending beyond product delivery to post-launch support and benefits realization
• Identify and rectify issues in team dynamics, engage in effective feedback, and connect day-to-day work with the product vision
• Understand and contribute to different phases of product delivery, working with Customer Success and Product Lead for continuous improvement
• Effectively manage a business analyst and a Customer Engineer

Preferred Qualifications

• Ability to write and speak multiple languages
• Successful remote working experiences
• CSM, TKP, KMP, or KCP Agile Certification
• Experience with distributed teams, AI/Data Science products
• Familiarity with the insurance industry

Benefits

• Competitive salary and stock options
• Fully remote
• Fun, vibrant and energetic environment with people that want to make a difference
• Opportunity to learn and build new skills in an expanding business
• Health Insurance and 401K
• Choice of laptop
• Flexi-working
• ��2000 travel budget
• Company trips