Braintrust is hiring a
Digital Strategist in United States

Summary

The job is for a Digital Strategist working remotely for the U.S. Department of Veterans Affairs (VA) as part of a multidisciplinary team to enhance service delivery and create innovative solutions. The role requires a user-centered approach, digital storytelling skills, strong collaborative skills, and a consultative approach. The work is freelance/contract, with a salary range of $60-$70 per hour for 20 hours per week.

Requirements

• Are you ready to make a real difference in the world?
• You are a user advocate who excels at engaging diverse stakeholders in effective collaboration to simplify complex processes into user-friendly interfaces and actionable user stories for developers
• You have a deep understanding of accessibility standards and can seamlessly design within established design systems
• You're experienced in modern platforms and adaptable to new technologies as well as skilled in crafting user stories with agile methodologies
• You use tools like JIRA for user-story development drive project progress
• You possess strong design skillsets and product management experience ensuring a shared understanding of UX and broader product goals
• You take a consultative approach understanding client expectations, shaping project scopes and client engagement, helping to coordinate the team to ensure accountability for delivering user-centric solutions

Responsibilities

• Collaborate closely with program leadership, product managers, engineers, designers, and researchers to deliver inclusive, accessible, and impactful user experiences
• Use discovery methods that involve users in understanding their experiences and share insights with stakeholders to guide decision-making
• Proactively gather user insights and translate them into compelling user stories and build a strong backlog of product requirements
• Design, test, and iterate on features to refine the user experience, making necessary fixes based on user feedback

Benefits

• Work from anywhere - EST/EDT | Full day overlap
• Freelance/Contract (no agencies/C2C)