Director, Business Management

Summary

Join Coupa as a Director of Business Management and serve as the Chief Product and Technology Officer's right hand, driving strategic initiatives, optimizing functional performance, and aligning team work with organizational objectives. This pivotal role demands high autonomy, strategic thinking, and the ability to manage complex cross-functional issues. The ideal candidate possesses extensive experience in product and technology operations within a cloud software business, working with board-level executives. You will provide executive support, strategic planning, cross-functional collaboration, and project management. Coupa offers a collaborative culture, pioneering technology, and the opportunity to make a global impact.

Requirements

• Bachelor's degree in engineering, business administration, finance, or a technology-related field
• Proven track record in a Business Management or equivalent position or 10+ years in senior leadership or project management role, preferably within a software technology environment
• Strong analytical and problem-solving skills, with the ability to handle complex escalations and drive effective solutions
• Exceptional interpersonal, written and communication skills, with a demonstrated capacity to collaborate across all functions and levels
• Proficiency in project management methodologies, with a strong emphasis on prioritization and delivering results under tight deadlines
• Ability to thrive in a fast-paced, high-pressure environment and effectively manage competing priorities
• Customer and partner facing experience and executive presence
• In-depth understanding of product and technology operations, product development lifecycle, technology trends, and agile methodologies

Responsibilities

• Understand the CPTO’s duties, functions and interactions
• Intercept incoming requests, manage the CPTO's schedule and prioritize meetings (working with the EA), ensuring all is aligned with product and engineering-focused objectives and strategic priorities
• Prepare detailed briefings, reports, and presentations that provide comprehensive insights and recommendations to facilitate informed decision-making at the executive level
• Collaborate with the CPTO and SLT to develop, communicate, and execute the department’s strategic roadmap
• Support the prioritization of key initiatives across product development and technology innovation and ensure alignment with business goals
• Implement scalable processes to monitor and report on progress against designed outcomes
• Collaborate closely and openly with cross-functional teams to align product and engineering growth objectives with overarching company strategies, drive execution and performance
• Create, Inspect, and manage agendas related to all meetings (Internal and External), ensure relevant content is prepared for the highest impact and actions are taken and followed up on
• Prepare briefing materials, presentations, and reports for executive meetings, board updates, and other key stakeholder interactions
• Analyze complex product or development-related challenges and anticipate potential escalations, collect feedback from the leadership team, develop comprehensive and proactive action plans, and oversee accountability for implementation and effective resolution
• Act as the point of contact for critical issues, providing timely and effective solutions while ensuring minimal disruption to ongoing product and technology activities
• Lead and oversee key product and engineering-focused projects or initiatives, from initiation to completion, ensuring they are delivered within timelines and budgetary constraints
• Coordinate with cross-functional teams for decisions, allocation of resources, progress, and reporting back to the CPTO
• Develop tools and frameworks to support project management and communication across teams
• Provide feedback to the CPTO team, fostering a culture of trust, engagement, accountability, and collaboration, aligned to Coupa’s values and culture
• Building a high-performance team that consistently delivers exceptional results
• Support with onboarding, training, and development programs for new hires focusing on building strong foundations within Product and Technology
• Maintaining confidentiality is critical to this role

Preferred Qualifications

MBA

Benefits

• Based in Bay Area, California: $165,325 - $194,500
• Based in Colorado: $148,750 - $175,000
• Based in New Jersey: $156,825 - $184,500
• Based in New York: $156,825 - $184,500
• Based in Washington: $157,250 - $185,000