Director, Channel Partnerships

Summary

Join Omada Health as the Director, Channel Partnerships, leading a team responsible for managing a key enterprise client relationship. You will set strategic vision and goals, ensuring the client's success and achieving key payer access metrics. This role requires collaboration with internal and external stakeholders, strong leadership skills, and a deep understanding of the healthcare industry. The position offers a remote-first work environment and a competitive compensation package, including a generous bonus, stock options, and comprehensive benefits. Ideal candidates possess extensive healthcare experience, proven leadership skills, and a passion for innovation in US healthcare. Omada values a diverse and inclusive workplace.

Requirements

• 6+ years healthcare experience
• Deep experience managing external business relationships for a digital health product with either payers (health plans, PBMs, wellness resellers) or large enterprise customers or have worked for a payer managing digital health products in wellness, chronic condition, telehealth, virtual care spaces
• 2+ years people management experience in a dynamic, fast paced environment
• Are curious, proactive, and strategic
• Can drive progress and execution in ambiguity
• Demonstrate a passion for innovation in US Healthcare
• Honor Omada’s values: Start with Trust, Seek Context, Act Boldly, Deliver Results, Succeed Together, Remember Why We’re Here
• Have worked at Omada for 12+ months

Responsibilities

• Lead a team that manages Omada’s relationship with a large enterprise client
• Set strategic vision and goals, and manage progress towards them for your team and book of business
• Accountable for key Payer Access metrics, such as Upsells, Pull-Through Sales, Direct to Member Enrollments, Total Enrollments, Payer NPS and Retention, Operational Success
• Collaborate with leaders across the Sales and Payer Access (SPA) team and across Omada to drive weekly, monthly, and quarterly planning and performance monitoring
• Ensure your team is building and fostering healthy, productive, strategic and long-term relationships with the Key Alliance
• Take ownership and accountability to ensure the Key Alliance is meeting their goals and having a best-in-class experience with Omada
• Be the voice of the Key Alliance back to Omada teams, including Commercial, Product, Clinical, Finance, Sales, and more
• Act as a point of escalation and strategic relationship support for the Key Alliance, including joining client meetings and business reviews where you deem appropriate
• Support team in building out relationship networks within the Key Alliance, mapping yourself and/or other commercial leaders at Omada
• Put your people first: take a proactive and intentional approach to ensuring your team is developing and thriving in their time with Omada

Preferred Qualifications

• Sales, Account Management, and/or Customer Success (or equivalent) experience
• Experience working at or with the health plans and PMB's that Omada partners with
• Experience in digital health or high-growth, mid-stage company environments
• Experience working with clinically-complex solutions and earning the trust of large, complex customers
• Management consulting experience

Benefits

• Competitive salary with generous annual cash bonus
• Stock options
• Remote first work from home culture
• Flexible vacation to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Two giftable Omada enrollments per calendar year
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions