Pomelo Care is hiring a
Director Clinical Education

Summary

Join Pomelo Care as a Clinical Education Lead, where you will lead a team of educators and onboarding specialists to deliver high-quality education to clinicians focused on improving perinatal health outcomes. This role involves recruiting, training, and leading a team of clinical educators and onboarding specialists, developing the clinical onboarding and training roadmap, designing and updating clinical training programs, conducting training sessions, monitoring quality of care, supporting the team in addressing barriers to care, and identifying opportunities for professional growth.

Requirements

• A proven leader, with at least 5 years of experience leading a team
• Master’s or Doctorate degree, preferably in nursing education
• Have 10+ years of practicing as an RN or APRN serving maternal-newborn or pediatric health populations
• Are internet-connected and have the ability to work remotely
• Willing to travel occasionally (infrequent)
• Understand the prevalence of and role that birth inequity and structural racism play in maternal morbidity and mortality
• Are facile with multiple tech platforms, with an eagerness to recommend platform improvements and test out new systems
• Thrive in a fast-paced, metrics-driven environment
• Phenomenal interpersonal and communication skills
• Professionally engaged
• Able to cultivate a team of highly accountable educators

Responsibilities

• Recruit, train, and lead a team of clinical educators and clinical onboarding specialists (RN, APP, Specialty services)
• Determine the core clinical competencies and assessment criteria across all clinical specialties
• Develop the clinical onboarding and training roadmap across specialties in collaboration with our Director, Clinical Onboarding & Training Operations
• Design and update clinical training programs for staff, including new employee orientation, continuing education, and specialized training for various medical roles
• Conduct, and/or facilitate training sessions, workshops, and seminars to ensure that all clinical staff members are up to date on the latest medical practices, technology, and regulatory requirements
• Monitor quality of care and performance across the clinical team, in collaboration with our quality team,  and identify training opportunities at both the individual and team level
• Support the team in addressing barriers to care that have been identified by patients and/or the care team
• Hold the team accountable for improving outcomes through increasing clinician uptake of our onboarding and continuing education program and protocols

Preferred Qualifications

Have additional experience in perinatal health outcomes or virtual care

Benefits

• Competitive healthcare benefits
• Generous equity compensation
• Flexible and generous vacation