Director, Content and Communication

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CommerceHub

๐Ÿ“Remote - United States

Summary

Join Rithumโ„ข, a leading commerce network, as the Director of Content and Communications. You will define and execute a comprehensive content strategy, overseeing content creation, aligning it with marketing objectives, and driving thought leadership initiatives. Responsibilities include managing a team, optimizing content performance, and building strong stakeholder relationships. The ideal candidate possesses 10+ years of marketing and communications experience in senior roles within high-growth SaaS or technology companies, exceptional storytelling skills, and cross-functional collaboration abilities. Rithum offers a competitive compensation and benefits package, including comprehensive health insurance, paid time off, remote work options, and professional development opportunities.

Requirements

  • 10+ years of marketing and communications experience, with at least 3 years in senior roles within high-growth SaaS or technology companies
  • Proven expertise in content strategy and creation, with a strong track record of developing materials that drive demand and align with marketing objectives
  • Exceptional storytelling and communication skills, including experience crafting executive-level presentations and thought leadership content
  • Demonstrated ability to collaborate cross-functionally with product, sales, and customer success teams
  • Familiarity with AI tools and automation platforms for scaling content production
  • Experience managing cross-functional global teams, especially for SaaS companies operating internationally

Responsibilities

  • Evaluate existing assets and architect a content strategy that spans the marketing funnel, driving engagement across channels, including the website and social media
  • Oversee high-impact content creation, including whitepapers, blog posts, case studies, and executive communications, to drive pipeline growth and brand affinity
  • Align content with lead-generation efforts and go-to-market plans in collaboration with demand generation, product marketing, and sales teams
  • Incorporate SEO optimization into content strategies to ensure discoverability and drive traffic growth
  • Emphasize localization or personalization of content to cater to global or segmented audiences
  • Define and lead clear business-impact targets for content strategies
  • Monitor content performance across channels, leveraging content performance platforms (e.g., Marketo, Google Analytics) to optimize for engagement and effectiveness
  • Implement KPIs to measure content impact, engagement, and ROI
  • Drive thought leadership initiatives, including PR and media outreach, to amplify the companyโ€™s brand presence and position it as an industry innovator
  • Foster relationships with press, analysts, and influencers to deliver consistent, impactful storytelling
  • Proactively identify emerging industry trends to position the company as a forward-thinking leader
  • Oversee executive communications, including keynote speeches, thought leadership articles, and high-stakes presentations
  • Lead and mentor a team of content and communications professionals, fostering a culture of collaboration and innovation
  • Establish workflows to ensure the timely delivery of impactful content
  • Promote scalable content practices by leveraging templates and AI tools without compromising creativity
  • Demonstrate budget management experience to effectively oversee content production costs or PR/marketing budgets
  • Build strong relationships with internal and external stakeholders, including executives, clients, and partners
  • Maintain content governance to ensure consistency and high standards across the organization
  • Collaborate closely with customer success teams to create customer advocacy stories or case studies

Preferred Qualifications

  • Bachelorโ€™s degree in marketing, communications, journalism, or a related field; an MBA is a plus
  • Experience in agency settings or SaaS industries, with exposure to high-velocity and enterprise go-to-market motions
  • Knowledge of Account-Based Marketing (ABM) practices to align content with enterprise sales efforts
  • Experience with rebranding efforts, particularly during periods of transformation or expansion

Benefits

  • Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
  • A 6% 401(k) match
  • Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day
  • 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
  • Accident, critical illness, and hospital indemnity insurance
  • Pet insurance
  • Legal assistance and identity theft insurance plans
  • Life insurance 2x salary
  • Access to the Calm app, MoveSpring, and Employee Assistance Program
  • Remote work stipend for internet, cell phone, office furniture and supplies
  • Culture and team-building activities
  • Tuition assistance
  • Career development opportunities
  • Charitable contribution match up to $250 per year
  • Remote-first working conditions
  • Generous time off
  • Wellness days
  • Industry-competitive compensation and total rewards benefits
This job is filled or no longer available

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