Director, Live Entertainment Sales

Summary

Join Cast & Crew as Director, Live Entertainment Sales and grow the company's client base in the Nashville-based Entertainment and Touring industry. The ideal candidate will have excellent communication skills, extensive experience with client relations, and a strong understanding of the Live Music/Live Event/Touring Production space.

Requirements

• Excellent communication skills
• 2-3 years extensive experience with client relations
• At least 10 years of experience working in the Live Music/Live Event/Touring Production space
• Proven relationships within Business Management / Artist Representation
• Strong organizational skills and detail-oriented individual
• Strong cross group organization, collaboration skills, and customer interaction experience
• Ability to multi-task, prioritize and meet deadlines
• Proactive, resourceful and efficient with resolving client questions or concerns
• Excellent follow through with clients and Cast & Crew employees
• Proficient computer skills and technological savvy (PC, MAC & Accounting Software)

Responsibilities

• Work directly with Cast & Crew Live Entertainment leadership on the penetration and expansion of the Nashville based Entertainment and Touring industry
• Leverage relationships and experience within the Entertainment industry at large to expand Cast & Crew Live Entertainment’s presence within the industry
• Achieves maximum sales profitability, growth and account penetration within the assigned territory and/or market segment by effectively selling the company’s products and/or related services
• Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach
• Establishes, develops and maintains business relationships with current and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services
• Makes contact with current and prospective clients over the phone and in-person, required to perform periodic client visits, demonstrations and presentations to existing and prospective customers
• Research sources for developing prospective customers and for information to determine their potential
• Develops clear and effective written proposals/quotations for current and prospective customers. Analyzes the territory/market’s potential and determines the value of existing and prospective customer’s value to the organization
• Expedites the resolution of customer problems and complaints
• Coordinates sales effort with marketing, sales management, accounting, logistics, operations, compliance and functional supporting service groups
• Creates and manages a customer value plan for existing customers highlighting profile, share, value opportunities and possible up-sales
• Identifies organizational advantages and compares organization’s products/services
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, pipeline and potential for new products and services
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends
• Maintain open and consistent communication with the clients to ensure customer retention and satisfaction
• Provide information and update the clients on company policy, procedures, and union related conditions
• Advise and assist various departments with client related issues, concerns or needs
• Plan and coordinate Cast & Crew Live Entertainment events throughout the year for clients
• Travel to, attend and represent organizational interests and objectives at industry events, conferences and meetings throughout the year

Benefits

• Medical
• Dental
• Vision
• PTO
• Health and wellness programs
• Employee discounts