Zuum App is hiring a
Director of Carrier Sales

Summary

The Director of Carrier Sales at Zuum is responsible for managing and expanding the carrier network, building relationships with carriers, negotiating contracts, and ensuring compliance. The candidate must have a minimum of 5 years experience in a carrier sales management role and manage at least 75 Million in revenue annually.

Requirements

• Generally requires a Bachelor’s Degree in Logistics or related field and a minimum of 5 years industry experience with an emphasis on carrier pricing & negotiation
• Expert Experience in the Truckload industry as a shipper or carrier with a strong emphasis on carrier market conditions for capacity and pricing

Responsibilities

• Develop and execute strategies to expand and optimize our carrier network
• Identify and onboard new carriers, conducting due diligence and evaluating their capabilities, reliability, and compliance
• Collaborate with carrier sales representatives to target and acquire strategic carrier partnerships
• Build and maintain strong relationships with carriers, serving as the main point of contact and trusted advisor
• Develop and implement initiatives to enhance carrier satisfaction, loyalty, and performance
• Address carrier inquiries, concerns, and issues promptly and professionally, finding effective resolutions
• Negotiate carrier contracts, rates, and service agreements to ensure competitive and cost-effective transportation solutions
• Collaborate with the legal and finance teams to review and finalize carrier contracts and maintain accurate records
• Continuously monitor market conditions, carrier performance, and industry trends to inform contract negotiations and adjustments
• Track and analyze carrier performance metrics, including on-time delivery, service quality, and customer feedback
• Implement performance improvement initiatives, providing feedback and guidance to carriers for continuous improvement
• Collaborate with operations and customer success teams to address carrier-related issues and ensure exceptional service

Benefits

Zuum offers a competitive total compensation package: medical, dental, vision, 401k, paid holidays, and PTO. Includes 100% employee coverage for medical HMO plans