Director of People and Culture Operations

Summary

Join Aspire Living & Learning, a non-profit human services agency, as the Director of People & Culture Operations. This strategic leadership role focuses on optimizing HR processes, ensuring compliance, and managing benefits and compensation programs. The position offers remote work flexibility within driving distance of offices in VT, CT, MA, MD, or NH, with some travel required. You will lead and develop an HR team, manage HRIS (UKG Pro), and drive key HR projects. Aspire offers a comprehensive benefits package and a mission-driven work environment focused on supporting neurodiverse individuals.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 7+ years in HR, with 5+ years in operations, compliance, or management roles
• Expertise in HR operations, compliance, and benefits administration
• Proficiency in HRIS platforms and advanced Excel skills
• Strong project management and problem-solving abilities
• Exceptional communication and interpersonal skills

Responsibilities

• Lead and optimize HR processes, workflows, and systems to enhance efficiency and employee experience
• Oversee compliance efforts, ensuring alignment with labor laws and Aspire’s internal policies
• Manage benefits and compensation programs, ensuring competitiveness and alignment with Aspire’s goals
• Oversee leave administration and ensure seamless, compliant management of employee leave programs
• Drive HRIS management (UKG Pro), ensuring data integrity, effective reporting, and system enhancements
• Collaborate with cross-functional teams to ensure alignment across HR operations, talent acquisition, and employee engagement
• Lead key projects such as benefits renewals, HR technology implementations, and policy updates
• Identify opportunities to automate and streamline HR operations
• Ensure compliance with federal, state, and local labor laws, managing audits and regulatory filings
• Collaborate with the legal team to assess and mitigate HR-related risks
• Manage benefits programs, including medical, dental, retirement, and wellness initiatives
• Lead compensation strategies, including benchmarking, pay equity, and merit adjustments
• Oversee the HRIS (UKG Pro) to ensure accuracy, reporting capabilities, and alignment with organizational needs
• Partner with IT to troubleshoot, implement upgrades, and integrate new functionalities
• Lead and develop a team of HR professionals, providing coaching and mentorship
• Foster collaboration across the People & Culture team to ensure a seamless employee experience
• Drive HR projects from concept to completion, ensuring alignment with organizational objectives and timelines

Preferred Qualifications

• SHRM-CP/PHR or SHRM-SCP/SPHR
• Experience with UKG Pro

Benefits

• Comprehensive Health, Dental, & Vision Insurance - Choose from multiple medical plans, with vision coverage included at no extra cost
• Flexible Spending Accounts (FSA) and Health Saving Account (HSA) options - Use pre-tax dollars for medical and dependent care expenses
• Lifestyle Spending Accounts with JOON - Monthly funds for wellness, fitness, commuting, childcare, pet care, and more
• 403(b) Retirement Plan with Employer Match - A 100% match on contributions up to 2% of your salary
• Generous Paid Time Off - Paid sick, personal, and vacation days, plus holidays
• Professional Growth Opportunities - Access to training, leadership and management courses, mentorship, and career advancement
• Employer-Paid Life & Disability Insurance, Employee Assistance Program (EAP), Telehealth Services and more!
• Remote work