Remote Director of Revenue Operations

Summary

The job is for a Director of Revenue Operations at Cartwheel, an early-stage startup providing technology-enabled mental health services to schools. The role involves setting revenue targets, improving customer acquisition and retention, managing data and technology, optimizing processes, and analyzing trends and opportunities. The position is full-time and remote with quarterly in-person team retreats.

Requirements

• 7+ years of experience in Revenue Operations
• Fluency in key go-to-market platforms (e.g., Salesforce, Hubspot) with strong knowledge of tech-stack architecture, implementation, and optimization

Responsibilities

• Collaborate with go-to-market leadership and the CEO to set and achieve revenue targets
• Drive cross-functional initiatives to improve customer acquisition, retention, and expansion
• Implement best practices for revenue forecasting and reporting
• Build and lead a Rev Ops team that will help our revenue teams rapidly scale
• Architect a revenue technology stack that will scale with rapid growth, knitting together key platforms such as Salesforce and Hubspot
• Develop and manage comprehensive reporting dashboards to provide insights
• Manage tools for contract management, quoting, and e-signature processes
• Ensure data integrity and hygiene across systems
• Design, implement, and continually improve Rev Ops processes
• Oversee documentation, training, and quality assurance of Rev Ops processes
• Manage a robust lead management and routing system
• Analyze trends, gaps, and opportunities in the revenue cycle
• Help develop key performance indicators (KPIs)
• Oversee forecasting and reporting
• Help develop and track impact of sales and marketing campaigns
• Oversee contracting processes in collaboration with our legal team
• Oversee efforts to source and win Requests for Proposals and key funding opportunities

Benefits

• Compensation range of $130-160K plus meaningful equity ownership stake and benefits
• Flexible paid time off
• Remote work environment with regular in-person team retreats
• 401K with employer match
• $500 annual educational stipend
• Macbook