Director Of Sales Operations

Summary

Join Virtual Technologies Group (VTG) as the Director of Sales Operations, a remote position requiring proximity to a major airport. You will optimize sales and marketing processes, systems, and strategies, ensuring alignment and efficiency across the customer lifecycle. This role demands strong analytical skills, operational expertise, and collaboration to drive growth and maximize revenue. Experience with field sales, inside sales, sales engineering, marketing teams, and tools like Netsuite and Hubspot is crucial. The ideal candidate will possess a Bachelor's degree, 7+ years of relevant experience, and strong analytical and communication skills. VTG offers a competitive compensation package.

Requirements

• Bachelor’s degree in business, marketing, or a related field
• 7+ years of experience in revenue operations, sales operations, or a related role
• Expertise in CRM systems (e.g., Netsuite, HubSpot) and marketing automation tools
• Strong analytical skills with the ability to turn data into actionable insights
• Excellent communication and collaboration skills, with the ability to work across teams and influence stakeholders
• Proven track record of optimizing processes and driving measurable improvements in revenue performance

Responsibilities

• Collaborate with sales, marketing, and customer success leadership to define and execute a unified revenue strategy
• Align processes and systems across the customer lifecycle to optimize pipeline growth and revenue outcomes
• Oversee the design and implementation of dashboards, reports, and analytics to monitor performance metrics (e.g., pipeline, lead conversion, churn rates)
• Provide actionable insights to inform strategic decisions and identify growth opportunities
• Streamline processes across revenue teams to eliminate inefficiencies and improve productivity
• Establish and document workflows for lead management, forecasting, and deal tracking
• Evaluate, implement, and manage revenue-related tools (e.g., CRM, marketing automation, and customer success platforms)
• Ensure proper integration and utilization of technology across teams to support alignment and data accuracy
• Partner with finance and sales leaders to develop accurate revenue forecasts and targets
• Track and report on progress toward revenue goals, ensuring accountability across teams
• Act as a liaison between sales, marketing, and customer success to ensure seamless communication and collaboration
• Develop training programs to enhance team proficiency in tools, processes, and analytics
• Serve as the central point of contact to help the sales and marketing teams operate effectively
• Assist in the development and continuous improvement of quoting and proposal processes
• Produce reports and data for the executive, sales, and marketing teams; oversee the use of various applications and platforms
• Assist in the selection and management of sales and marketing tools
• Analyze past trends to help management forecast future sales
• Train new and existing sales team members
• Evaluate data to ensure product success or implement new sales plans if needed
• Coordinate sales reporting and forecasting within the sales/marketing organization
• Monitor and strive to maintain high quality, accuracy, and process consistency in planning efforts
• Coordinate planning activities with other functions and stakeholders as needed
• Identify opportunities for sales and marketing process improvements
• Work closely with sales management to inspect process quality and prioritize improvements
• Help sales management understand process bottlenecks and inconsistencies
• Analyze performance metrics to enable leadership to effectively coach and develop the sales and marketing team
• Develop and implement new processes and procedures for effective team operations
• Document workflows across all sales and marketing teams
• Manage dashboard automation to capture activity
• Conduct sales and marketing enablement research and best practices by working closely with vendors
• Create a lead management system for marketing and sales within the CRM and track conversion rates

Preferred Qualifications

• MBA is a plus
• Minimum 2 years of experience in a B2B sales environment, with at least 1 year of management experience
• Strong personality with the ability to motivate and drive positive action
• Excellent problem-solving skills and the ability to handle multiple high-priority tasks
• Exceptional attention to detail
• Bachelor’s degree in business, marketing, or a related field
• Experience in sales, marketing, or a related field
• Strong communication skills and IT fluency
• Ability to manage complex projects and multitask effectively
• Excellent organizational skills
• Ability to work independently with minimal guidance, be proactive, and handle uncertainty
• Proficient in Word, Excel, Outlook, and PowerPoint

Benefits

$110-130k plus variable compensation plan