Influential is hiring a
Director Operations

Summary

Join a dynamic team at Influential, the largest influencer marketing company in the world, and take on the role of Director, Operations. As a key leader, you will lead project management and operational infrastructure initiatives for top brands, developing forward-looking plans to drive growth and support business scale.

Requirements

• 8+ years of demonstrated experience in business operations, resource management, and/or project management
• Expert skills in Salesforce and Monday.com
• Strong reporting experience with demonstrated proficiency in Excel/Google Sheets
• Ability to prioritize competing business needs, manage deadlines, and proactively manage business stakeholders in a fast-paced environment
• Significant experience working cross functionally with legal and accounting teams with an understanding of broader business impact
• Exceptional communication skills, comfortable escalating or following up with stakeholders when requests get roadblocked
• Excitement for building processes to accommodate new products and challenges, leveraging strong data skills to share insights and make actionable recommendations
• A keen attention to detail with inherent motivation toward continuous improvement

Responsibilities

• Project manage strategic business-wide initiatives including directing operational activities, workflow development, and resource management as necessary
• Review and refine our project management platform, Monday.com, including template development, integrations and daily maintenance
• Interface directly with key senior stakeholders and critical client contacts
• Own all systems management and data integrity, acting as the lead point person across all business operations activities
• Oversee Salesforce; responsible for the accuracy and timeliness of data input, financial workflows, and supporting integrations
• Work closely with Data Governance to ensure compliance and audit-readiness; regularly monitor and manage data from multiple sources, oversee data integrity and supporting workflows across all operational systems
• Implement, evangelize, and enforce business procedures and operational workflows; building new and evolving processes to improve outcomes and support scale
• Utilize quantitative data and intuitive observation to drive business decisions and demonstrate measurable added value to the organization
• Work cross-functionally across teams to surface key insights and learnings that can help elevate the business overall, scaling our business processes for future growth
• Establish and manage cadence for business reporting; create and manipulate data, analyzing critical business metrics to help the organization manage performance
• Lead and assist with special projects as necessary

Benefits

• Remote company - work from home!
• Competitive compensation
• Flexible time off with inclusive holiday benefits
• Comprehensive medical, dental & vision insurance for employees
• Fully vested 401(k) matching