Director, Operations

Summary

Join Expansia, a service-disabled, veteran-owned small business, as a Director in Operations! This full-time, remote position offers competitive compensation and benefits. You will oversee and optimize the day-to-day operations of multiple programs, ensuring efficiency and alignment with strategic goals. Responsibilities include budget management, staff supervision, contract management, and business development. The ideal candidate possesses extensive program management experience, strong leadership skills, and the ability to obtain a Secret clearance. Expansia values work-life balance and offers a supportive work environment.

Requirements

• Ability to Obtain Secret Clearance(or contract required clearance level)
• Bachelor's (or equivalent) with 12+ years of relevant experience or a Master's with 10+ years of relevant experience
• At least 4 years in a management capacity
• Willingness to travel to user locations within the US periodically
• 3+ years of experience as a program manager
• Extensive working knowledge of program management practices to create, track and maintain cost, schedule, performance, and risk metrics
• Working knowledge of the Risk Management Framework within the DoD
• Excellent knowledge of MS Office products
• Working knowledge of agile management constructs (Agility, JIRA, Rally, etc.)
• Working knowledge of change management principles and practices
• Outstanding communication, organization, leadership, and problem-solving ability
• Excellent oral communication / briefing skills
• Demonstrated integrity and accountability
• Focused on the mission to support our nation’s warfighters
• Passion for transformative results
• Courageous decision maker
• Transparent work and communication style
• Desire to learn and grow

Responsibilities

• Implement operational strategies aligned within your Directorate
• Create and implement initiatives that optimize processes, enhance productivity, and ensure quality across all operational functions
• Explore new markets and create new corporate offerings
• Identify, track and mitigate portfolio risk
• Within your portfolio of programs, manage operational budgets effectively, allocating resources to maximize efficiency while controlling costs
• Identify areas for cost-saving measures and process improvements
• Meet/exceed approved revenue and profit target
• Ensure contract and task ceiling and hours are maximized
• Identify scope and ceiling increase opportunities on existing contracts
• Identify adjacent work with the same customer (aka - Organic Growth)
• Actively conduct customer engagement, participate in community events, gate reviews, proposal support, solutioning, review teams
• Ensure all contractual deliverables are met/exceeded to the customer's satisfaction via transparent management of each program
• Ensure Comprehensive Professional Development for all assigned employees
• Partner with HR to Execute Talent Acquisition (Hiring, termination, and interviews)
• Actively engage in Performance Management and day to day personnel management
• Within your Directorate, build and maintain productive and positive professional relationships with clients and their respective leadership organizations
• Proactively shape client satisfaction and CPAR ratings with regular intentional client engagement
• Create, track, and maintain metrics for both the design and development of cost, schedule, performance, and risk metrics
• Ensure effective communication is always maintained between requirements teams, development teams, company leadership, customers, and stakeholders
• Prepares staffing plans to ensure skill and labor mix will support contract operations
• Develop and maintain the project management plan for planning and development efforts
• Assist planning and development teams by removing roadblocks, mentoring, training, and advocating for resources as required to successful project delivery
• Ensure the risk management framework is followed as an integral part of project execution
• Execute all contract requirements as assigned in accordance with the prescribed contract LCAT
• Performs other duties as required

Preferred Qualifications

• Deep knowledge of DoD Program Management and/or Logistics Management
• PMP Certification
• DAWIA level II or III certifications such as (SPRDE, PM, LCL)
• Agile Certifications (Scrum Master, Product Owner, Release Train Engineer, etc.)

Benefits

• Health and wellness programs
• Income protection
• Paid leave
• Retirement and savings