Director, Sales Enablement

Summary

Join Smartsheet as the Director of Sales Enablement and lead the development and implementation of company-wide sales enablement strategies. You will manage a team of Regional Enablement Managers, Knowledge Managers, and Instructional Designers, ensuring the sales force's effectiveness through various learning and development initiatives. Leverage data to drive decision-making and optimize enablement programs globally. Collaborate with cross-functional teams to align processes and solutions, ensuring global consistency while maintaining local flexibility. Identify and address training needs, holding your team accountable for delivering measurable outcomes. This role reports to the Vice President of Sales Enablement and requires extensive experience in sales enablement and people management.

Requirements

• 8+ years of Sales Enablement experience
• 3+ years of global people management experience in a fast-paced environment
• Strong time and program management, teamwork, execution and organizational skills
• Solid and persuasive verbal, written and consulting communication skills, strong presentation skills
• Ability to interact with all levels of the organization, especially senior level leaders
• Strategic thinker with global mindset
• Self-directed, seasoned leader with experience at designing and rapidly implementing new programs
• Proven coaching, developing and people management skills
• Analytical, problem solving and troubleshooting abilities
• Project management skills and leading cross-functional teams
• Strong SaaS experience
• Bachelor's degree in relevant discipline or equivalent experience

Responsibilities

• Work with sales leadership to develop, execute, optimize and assess enablement programs globally
• Serve as a liaison between sales, customer excellence, solution engineering, and product marketing teams to oversee end to end performance of enablement initiatives
• Lead and manage a team of global Regional Enablement Managers, Knowledge Managers and Instructional Designers ensuring learning and development from new product/solution launches to ongoing learnings are established and executed in the field
• Use data to drive better decision making and develop key metrics to review effectiveness of enablement initiatives and ongoing training programs
• Create internal employee research surveys, focus groups, to better understand and assess pain points and gap areas
• Align process & solutions with cross functional teams and ensure global consistency while maintaining local flexibility as needed
• Make recommendations on program changes and conduct cost/benefit analysis of potential operational improvements
• Identify individual and team training needs working with sellers and sales managers - build and execute on plans to fill gaps identified
• Hold Regional Enablement Managers and Knowledge Manager & Instructional Design teams accountable for delivering and measuring outcomes of our sales strategy programs and regional ongoing training initiatives
• Leverage multiple modalities to drive engagement in learning, in all roles across the GTM Field Operations Organization, (in a 1:1 or 1:Many environments). These include but are not limited to Live Training, eLearning, Virtual Training, Podcasts, Documentation, Best Practices, Case Studies, Success Stories, Role-Playing, Scenarios and Certifications

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Stock - Restricted Stock Units (RSUs) for eligible roles
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)