Remote Director, Sales Operations

Summary

Join Elation Health as Director, Sales Operations to shape and drive sales organization effectiveness and efficiency. This visionary leader will design and execute sales strategies, optimize processes, and leverage data-driven insights to improve sales performance.

Requirements

• Bachelor's degree in Business, Marketing, or a related field
• 3-5 years of experience in sales operations, sales analytics, or a related role
• Strong analytical skills and experience with data analysis tools (e.g., Excel, Tableau, Power BI)
• Proficiency with Salesforce and other sales tools
• Excellent communication and interpersonal skills
• Ability to work cross-functionally and manage multiple stakeholders
• Strong project management skills and attention to detail
• Experience in healthcare or healthcare technology is a plus

Responsibilities

• Lead the end-to-end design, implementation, and optimization of sales processes to enhance efficiency, scalability, and effectiveness within the sales team
• Champion the adoption of sales best practices, fostering a culture of continuous improvement and operational excellence across the organization
• Take ownership of maintaining comprehensive and dynamic documentation of sales processes and policies, ensuring teams have clarity and consistency
• Provide strategic insights by analyzing key performance metrics, identifying trends, areas for improvement, and growth opportunities, and leading actionable improvements
• Collaborate closely with sales leaders to define and set ambitious targets, quotas, and KPIs that align with Elation’s overall growth objectives
• Take accountability for delivering regular executive-level reports and dashboards to track performance against goals and drive data-informed decision-making
• Own the management and strategic optimization of CRM systems (e.g., Salesforce), ensuring data integrity, governance, and alignment with business goals
• Lead the evaluation, implementation, and management of sales tools and technologies to enhance productivity, performance, and innovation across the sales team
• Oversee the ongoing training and support of the sales team to ensure effective and consistent use of sales tools
• Partner with finance and sales leadership to lead the development of accurate, actionable sales forecasts that align with long-term business objectives
• Take ownership of territory planning, quota setting, and resource allocation to drive optimal sales coverage and maximize target achievement
• Lead the annual and quarterly sales planning processes to align sales efforts with overarching company goals and strategies
• Provide leadership in analyzing sales data to deliver actionable insights into sales performance, pipeline health, and evolving market trends
• Lead the creation and presentation of executive-level dashboards, reports, and presentations that influence strategic decisions and guide leadership direction
• Take a proactive approach to conduct ad-hoc analysis and provide thought leadership to optimize sales strategies in real-time
• Build and nurture strong partnerships with marketing, finance, product, and customer success teams to ensure that sales strategies are fully aligned with broader company objectives
• Act as a key communication leader and collaborator between the sales team and other departments, driving alignment and fostering a culture of shared success
• Partner with sales leadership to identify and address training needs, and lead the development of comprehensive sales training programs
• Oversee the onboarding of new sales team members, ensuring they are well-equipped with the knowledge and tools to achieve success quickly
• Own the development and implementation of sales enablement materials, ensuring the sales team has access to resources that drive productivity and success