Director, Training And Enablement

Summary

Join Level Access, a company dedicated to making the web accessible, as their Director of Enablement! You will lead and manage a high-performing enablement team across five key areas: Onboarding, Skill Development, Product Enablement, Tech and Process Enablement, and Technical Accessibility Enablement. This role requires strategic planning, cross-functional collaboration, and fostering a culture of continuous improvement. You will develop and execute a comprehensive enablement strategy, oversee program creation and improvement, and champion a metrics-driven approach. The ideal candidate is a seasoned enablement leader with extensive experience in sales, training, and team management. This is a full-time, salaried, remote position with a competitive benefits package.

Requirements

• 7+ years’ experience in Sales, Training and Enablement
• 4+ years’ experience in a hunter sales role
• 3+ years’ experience in managing teams and delivering against business goals
• Strong experience supporting Enablement in revenue teams of over 130 sales reps
• Experience standing up new enablement programs & functions
• Experience building sales & post-sales enablement programs
• Strong knowledge & expertise in sales methodologies (Challenger, Insight Selling, Value Selling, Consultative Selling, MEDDPICC, SPIN, etc.)
• Strong VILT, ILT, and facilitation skills
• Deep understanding of adult learning theory and principles with ability to apply multiple techniques virtually and in person to drive retention and engagement
• Proven experience building playbooks, enablement resources, supporting tools & resources
• Knowledge & experience with instructional design, designing curricula, e-Learning courses, learning paths, and blended learning experiences utilizing content creation software (i.e.: Articulate360 Product Suite, Adobe Creative Cloud, Camtasia)

Responsibilities

• Lead, coach, and develop a team of enablement professionals, empowering them to excel in each of the five focus areas
• Establish team goals, prioritize initiatives, and allocate resources effectively to support company-wide growth objectives
• Foster a collaborative, inclusive team culture focused on innovation, accountability, and impactful enablement
• Develop and execute a comprehensive enablement strategy aligned with business goals, supporting revenue growth, operational efficiency, and exceptional customer experiences
• Partner with department heads to ensure the enablement strategy aligns with organizational priorities and optimizes team impact
• Oversee the creation, rollout, and continuous improvement of enablement programs, ensuring they are scalable and responsive to business needs
• Serve as a key liaison between the enablement team and leaders in Sales , Customer Success , Delivery , Operations , and Product to ensure alignment on key enablement initiatives
• Work with stakeholders to identify and address enablement needs, create cohesive learning journeys, and implement feedback loops that refine program effectiveness
• Oversee onboarding, skill development, product training, tech and process enablement, and accessibility programs, ensuring they meet the needs of various teams and are integrated into a unified strategy
• Establish KPIs and track the effectiveness of enablement initiatives, utilizing data and feedback to adjust strategies for continuous improvement
• Champion a metrics-driven approach to measure program impact, employee development, and efficiency gains, making data-informed recommendations to optimize outcomes
• Lead enablement-related change management initiatives as the company grows and scales, ensuring smooth transitions and high adoption rates across the organization
• Build a culture of continuous learning and development within the enablement team, ensuring programs remain relevant, innovative, and aligned with best practices in SaaS enablement

Benefits

• Salary is commensurate with experience
• This is a full-time, salaried position with a competitive benefits package based remotely