apply2day is hiring a
Dutch Advisor
apply2day
๐ต ~$25k-$35k
๐Remote - Greece
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Summary
The job is for a remote Dutch Customer Service Advisor at a multinational BPO company in Greece. The role involves managing incoming calls, identifying customer needs, building trust, providing accurate information, keeping records, and following communication procedures. Additional benefits include a welcome bonus, competitive salary, indefinite contract, extra bonus based on performance, private life & health insurance, meal vouchers, relocation cost (for candidates outside Greece), continuous training, numerous career opportunities, and a multicultural working environment.
Requirements
- Native or near to native Dutch language (C2)
- Very good command of English language (B2 โC1)
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to diverse types of characters
- Ability to multi-task, prioritize, and manage time effectively
Responsibilities
- Managing of incoming calls
- Identify and access customersโ needs to achieve satisfaction
- Build relations of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the methods/tools
- Keep records of customer interaction, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
Benefits
- Welcome bonus 1.200โฌ
- Competitive monthly salary
- Indefinite Contract from day 1
- Extra bonus based on performance
- Private life & health insurance
- Meal vouchers
- Relocation Cost (for candidates outside Greece)
- Continuous training and numerous career opportunities in a multinational environment
- Multicultural and modern working environment
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Please let apply2day know you found this job on JobsCollider. Thanks! ๐