CareHarmony is hiring a
Enrollment Specialist - Sales

Summary

The job is for an Enrollment Specialist at CareHarmony, a remote position that involves making outbound calls to educate and enroll patients in a care coordination program. The role requires sales acumen, excellent communication skills, data entry skills, teamwork, empathy, creativity, and the ability to work with different software platforms.

Requirements

• Sales acumen is required
• Proven adaptability in a high-volume sales space, ability to meet deadlines, and metrics
• Will be able to consistently deliver high call volume, spending in excess of 80% of your time on the phone
• Excellent communicator with the ability to explain the program offered in an informational, influential, concise, and personable manner
• Proven ability be able to work within a team dynamic and be a leader
• Articulate a warm and professional etiquette when speaking on the phone to patients
• Possess high-quality data entry skills with the ability to multi-task
• Natural ability to express empathy with a patient-focused mindset and engagement
• Ability to be creative in delivering education to patients while tailoring to showcase benefits of the CCM program
• Comfortable with working within different software platforms (Microsoft Office: Outlook, Excel, Word, Skype)
• Availability during business hours (8 am - 5:30 pm - CST.)
• Associate degree or higher

Responsibilities

• You will work from an assigned patient pool, making outbound calls and educating patients on the advantages of our care program in an effort to persuade them to agree to join our program
• Establish rapport with potential patients, overcome objections to participation, and tailor your messaging to patients based upon their demographics, unique health concerns, and insurance

Benefits

• Health Benefits (core medical, dental, vision)
• 401k with match
• Paid Holidays
• Paid Time Off (PTO)
• Sick Time Off (STO)
• Full Time, 100% Remote
• Advancement Opportunities