Remote Member Enrollment Specialist

Summary

The job is for a Member Enrollment Specialist at Wellth, a fast-growing digital health company. The role involves contacting prospective members via phone to introduce and explain the Wellth program and assist with enrollment. The position is remote and full-time, with flexible hours.

Requirements

• Excellent interpersonal skills
• Ability to quickly build rapport with prospective members over the phone
• Capable of effectively overcoming objections and conveying benefits to a population base that will benefit from the Wellth program
• Positive attitude and empathy for patient needs
• Strong organizational skills and the ability to efficiently make a high volume of outbound calls on a daily basis
• Attention to detail and ability to follow proper processes and procedures with care
• Ability to simplify information and communicate effectively, verbal + written
• High School Diploma or GED
• Knowledge of Android and iOS mobile technology; capable of guiding less tech savvy individuals through app download and usage

Responsibilities

• Contact prospective members via phone to introduce and explain the Wellth program and assist with enrollment
• Work with the Member Operations team to conduct feedback outreaches to better help members’ voices be heard

Preferred Qualifications

Bilingual - English and Spanish

Benefits

• Health, Dental, and Vision Insurances
• 401(k) and FSA accounts
• Life Insurance
• PTO and Paid Holidays