Wellth is hiring a
Member Enrollment Specialist

Summary

The job is for a Member Enrollment Specialist at Wellth, a fast-growing digital health company that uses technology to improve health outcomes for underserved populations. The role involves phone calls with prospective members to introduce the program and assist with enrollment. The position is remote and part-time.

Requirements

• Excellent interpersonal skills
• Ability to quickly build rapport with prospective members over the phone
• Capable of effectively overcoming objections and conveying benefits to a population base that will benefit from the Wellth program
• Positive attitude and empathy for patient needs
• Strong organizational skills and the ability to efficiently make a high volume of outbound calls on a daily basis
• Attention to detail and ability to follow proper processes and procedures with care
• Ability to simplify information and communicate effectively, verbal + written
• High School Diploma or GED
• Knowledge of Android and iOS mobile technology; capable of guiding less tech savvy individuals through app download and usage
• Self-motivated and goal-oriented with a high degree of professionalism
• Clear and professional speaking voice/telephone manner with the ability to be friendly, courteous, and helpful
• Patience as we work with a population struggling with chronic diseases who are oftentimes intimidated by technology

Responsibilities

• Contact prospective members via phone to introduce and explain the Wellth program and assist them with enrollment
• Work with the Member Operations team to conduct feedback outreaches

Preferred Qualifications

Bilingual - English and Spanish

Benefits

401(k) and PTO for Part-time employees