Enterprise Solutions Engineer

Summary

Join Crunchbase as an Enterprise Solutions Engineer and become the ultimate product specialist, collaborating with sales and customer success teams. You will demonstrate the platform's value through POCs, demos, and technical evaluations, contributing to RFP completion and building technical resources. Proactive collaboration across departments is crucial for successful deal closures and renewals. This role blends sales engineering, solution architecture, customer success, and systems engineering. Crunchbase offers a remote-first approach, competitive pay, and comprehensive employee wellness benefits. The position requires 3+ years of experience as a Solutions Engineer or Technical Account Manager and a customer-first mindset.

Requirements

• 3+ years of experience as a Solutions Engineer or Technical Account Manager
• Customer-first mindset
• A background that combines business experience and technical knowledge
• Proficient in Salesforce
• Knowledge of the SaaS enterprise software space, especially around sales tools such as HubSpot, Consensus, Outreach, Snowflake and Airtable

Responsibilities

• Work alongside sales and customer success as the ultimate product specialist
• Enable POC/POV execution from the technical side and leverage insights into data
• Create and deliver impactful presentations, white papers, product demos, sample solutions, and discussions to increase awareness and drive adoption of Crunchbase products
• Assist in completing RFPs, including security questionnaires
• Build technical resources that empower the sales team in competitive scenarios
• Identify key technical objections and develop scalable strategies to resolve technical blockers
• Proactively collaborate cross-functionally to overcome challenges and ensure successful deal closures
• All technical pre/post-sales support. Includes customized application engineering and solutions, implementation, training, and maintenance. Assesses the application of firm products to meet customer needs
• May help prepare product specifications for development and implementation of client solutions
• Partner with clients’ leadership teams to showcase ideal workflows and use cases with our Enterprise Solutions
• Synthesize customer feedback and interactions to identify common themes or opportunities

Benefits

• Competitive salary and equity in the form of stock options
• Remote first policy
• Generous Reimbursement policy for learning and development activities
• Monthly Wellness stipend
• 14 weeks of fully-paid time off for various life situations (like welcoming a new born or caring for family)
• Flexible Paid Time Off (PTO)
• Volunteering Paid Time Off
• Incredible medical, vision and dental benefits for employees and their families (including PPO, HDHP, and INO plans)
• 401(k) and Roth plans, and free annual financial adviser check-in
• Monthly internet stipend
• Work from home allowance to purchase furniture for your work from home space
• Matching charity contributions for our Townhall awards