Executive Assistant

Summary

Join NeoWork as a proactive and highly organized Executive Assistant, providing comprehensive administrative support to our client. You will play a critical role in ensuring smooth operations, contributing to our mission through customer service, sales processes, calendar management, meeting coordination, report preparation, and various administrative tasks. We seek an individual thriving in fast-paced environments, possessing excellent communication and organizational skills, and maintaining high professionalism and confidentiality. The position is remote, preferably based in Medellin, Colombia, offering competitive compensation and benefits. We prioritize employee well-being and provide opportunities for professional growth.

Requirements

• At least 3+ years of proven experience as an Executive Assistant, Virtual Assistant or similar role
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Proficiency in using productivity tools and office software
• Ability to handle multiple tasks and prioritize effectively
• High level of professionalism and confidentiality
• Attention to detail and accuracy
• Ability to anticipate needs and proactively address issues
• Owned computer or laptop and stable internet connectivity
• Knowledgeable in Office 360, Google Apps, and client-facing communication

Responsibilities

• Manage inbox triage, ensuring timely responses and prioritization of emails
• Organize and prepare meeting agendas, leadership sync activities, and follow-ups
• Oversee ClickUp task management, ensuring tasks are updated and assigned efficiently
• Support EOM (End of Month) reporting and other data tracking requirements
• Assist with monthly accounting reconciliation and follow-ups to ensure accuracy and compliance
• Help build and refine sales proposals in alignment with business objectives
• Proofread marketing articles to ensure quality and consistency
• Conduct ad hoc research projects to support strategic initiatives
• Facilitate Slack follow-ups, ensuring clear and timely communication
• Send NeoWork Academy course reminders to employees and learners
• Support automation of processes for operational efficiency
• Provide operational support for the Frame platform, an immersive workspace for remote teams
• Assist with personal errands as needed for leadership team members based in Medellín

Preferred Qualifications

Bachelor's degree in Business Administration or related field

Benefits

• Health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being
• In addition to the base salary, performance-based incentives are provided
• There is an annual review and appraisal process in place
• There are ample opportunities for professional growth and advancement within the company