General Manager

Summary

Join our team as a General Manager to launch, operate, and integrate new service lines and distribution channels. You will be responsible for top-line growth and profitability, working strategically and operationally. Success requires strong financial acumen, experience in launching new products or services, and proficiency in SQL and spreadsheets. The ideal candidate is detail-oriented, growth-focused, and adept at process optimization. We offer a 100% remote work environment, attractive pay and benefits, and a commitment to employee well-being.

Requirements

• 6+ years of experience in building, either as an early start-up employee, launching new businesses within a larger company, or an ex-founder
• Strong financial acumen (i.e., be able to navigate a P&L statement and have frameworks to justify investment/spend)
• A demonstrated experience in launching new or scaling new products, services, or distribution channels
• Proficiency with SQL and GSheets/Excel

Responsibilities

• Launch, operate, and integrate new service lines and distribution channels into the core business
• Be responsible for top-line growth and profitability of your area
• Thrive at multiple levels, including strategic planning (building business cases, developing plans, and running weekly operating cadences) and day-to-day operations (building and running processes, building reports, and working with customers)
• Build/run scrappy & manual processes
• Build reports
• Work with customers

Preferred Qualifications

• Experience owning a P&L or a revenue number
• Broad knowledge of business processes & functions (HR, Finance, Support, Operations, etc.)
• Strong communication skills, with the ability to distill complex issues into structured frameworks and concrete action plans
• Demonstrated experience in partnering with cross-functional teams to stand up, optimize, and scale new processes and systems to spearhead growth
• Expertise in writing technical requirements, project plans/updates, experiment results, and strategy documents

Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access: Start saving for your future
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP): Support for your mental and physical health
• New hire home office stipend: Set up your workspace for success
• Quarterly department stipend: Fund team-building activities or in-person gatherings
• Wellness events and lunch & learns: Explore a variety of engaging topics
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
• Discounted programs: Fetch, SmartSpend, Ladder, SoFi