Remote Generalist

Summary

Join Planet Technologies as a M365 Admin Generalist to support impactful projects and manage Microsoft 365 environments. The ideal candidate will have expertise in various M365 applications, excellent problem-solving skills, and effective communication.

Requirements

• Extensive knowledge and experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and related services
• Proficiency in PowerShell scripting for automation and management tasks
• Strong understanding of M365 security and compliance features
• Experience with Active Directory and Azure Active Directory
• Familiarity with networking concepts and protocols related to M365 services
• Minimum of 3-5 years of experience in a similar role, managing and supporting Microsoft 365 environments
• Experience in an IT support or helpdesk role is advantageous
• Experience with M365 migrations and implementations is a plus
• Excellent problem-solving and troubleshooting abilities
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented with a strong focus on quality and accuracy
• Ability to manage multiple tasks and priorities in a fast-paced environment

Responsibilities

• Manage and maintain the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications
• Monitor system performance, ensure the health and reliability of the M365 services, and troubleshoot issues as they arise
• Provide end-user support and training for M365 applications and services
• Implement and manage security policies, compliance features, and data protection measures within M365
• Ensure adherence to organizational policies and procedures for information security and compliance
• Configure and manage user accounts, permissions, and access rights in M365
• Handle the deployment and configuration of new M365 features and services
• Manage email flow, spam filtering, and email security configurations
• Integrate M365 applications with other business systems and services
• Develop and implement automation scripts and workflows to improve efficiency and productivity
• Create and maintain detailed documentation of the M365 environment, configurations, and procedures
• Generate reports on system performance, usage, and security compliance

Benefits

Public Trust clearance is required