Group Product Manager, Risk Decisioning

Summary

Join Marqeta's Risk, Fraud and Disputes Team as a Group Product Manager to own the Risk Decisioning Product suite. As a senior product leader, you will develop AI-powered fraud management products, balancing fraud prevention with legitimate transaction protection. You will collaborate with engineering, data science, risk operations, legal, and marketing teams. This flexible role can be performed remotely within the US or from the Oakland, CA office. You will define product strategy, lead teams, deeply understand fraud and risk for issuers, develop AI-powered products, manage P&L, represent Marqeta at industry events, and collaborate with cross-functional teams. Compensation includes a competitive salary based on location (National, Premium, Premium Plus tiers), annual bonuses, and comprehensive benefits.

Requirements

• 10+ years in product management roles designing and delivering fraud and risk solutions that have delighted customers and driven business growth
• Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution
• Experience recruiting and growing top talent and building high performing teams, with strong EQ and leadership skills
• Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences
• Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
• ���Roll up your sleeves” mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done
• Creativity and customer empathy to translate features or functions into user flows, experiences, or value propositions that can generate new products
• Creativity to propose 0->1 features and solutions, working without clear direction

Responsibilities

• Define and execute a clear, actionable strategy that aligns with the company’s overall growth objectives
• Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams
• Deeply understand fraud and risk for issuers to identify impact of initiatives or features across the platform. This includes understanding of the competitive landscape, AI-based fraud tools, rules-based fraud engines and strong customer authentication tools
• Develop AI-powered products and features that directly address customer pain points and drive business outcomes. Work cross functionally to ensure customer success
• Own the complete P&L for your suite of products and drive business/product/operational changes keeping financial outcomes top of mind
• Represent Marqeta in industry fairs as thought leader in fraud and risk management for Issuers. Be an expert on the trends in everything from fraud and risk in prepaid, debit, credit, ACH and other emerging payments options
• Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority
• Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success
• Deliver customer value iteratively, managing products through various launch phases and follow-on releases
• Act as technical advisor to educate and evangelize feature(s) with customers via meetings, presentations, and other forums
• Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects
• Bring context to the team and organization on the industry and customer life cycle
• Identify critical metrics to assess success and performance of products, in ways that resonate with the business

Preferred Qualifications

• Strong understanding of the payment industry ecosystem: card brand regulations, ISO 8583, EMV and digital wallets
• Strong technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases
• Implementation of solutions processing 100M+ transactions per day

Benefits

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Annual bonuses
• Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office