Product Manager

Summary

Join JOOR, a Series D start-up, as a Product Manager and contribute to their digital wholesale management platform used by over 14,000 brands and 600,000 buyers globally. This individual contributor role requires collaborating with cross-functional teams to develop product roadmaps, build business cases, and articulate product vision. You will leverage data to inform product priorities, define features and requirements, and manage project plans. The ideal candidate possesses 4+ years of relevant experience in product management within a SaaS technology platform, proven user research skills, and excellent communication abilities. The position is fully remote within the Eastern Time Zone of the US, offering a competitive salary ($115-120K), benefits (medical, dental, vision, 401k), flexible work arrangements, and growth opportunities.

Requirements

• 4+ years of relevant product management experience with a SaaS technology platform, ideally B2B but B2C experience also considered
• Proven experience conducting user research including user interviews and using collected data to inform decision making
• Understands of the landscape of problems and quickly zeros in on the best strategy to achieve business outcomes
• Excellent Storyteller
• Demonstrates expertise in a variety of product discovery techniques
• Looks beyond the obvious and doesn't stop at the first solution
• Makes choices about priorities that clearly demonstrate an understanding of the business goals, market demand and user needs
• Ability to measure product health and use data to inform prioritization decisions, to ensure product quality and service levels, and meet defined goals and success metrics
• Can effectively cope with change and can shift gears comfortably
• Confidence to make decisions in situations of ambiguity

Responsibilities

• Work closely with cross functional team of stakeholders, end-users, engineers, UX designers and product leaders to help develop a product strategy
• Become the expert for the applications you work on, demonstrating mastery with an understanding of gaps that inform their near-term product roadmap and contribute to long-term strategy
• Employ a variety of product discovery methods to collect quantitative and qualitative data to inform product priorities and decisions
• Translate insights from product discovery methods into hypotheses with a working iterative plan to identify the right solution to move the needle for customers
• Define features and requirements for projects, manage project plans, and execute product release strategies, ensuring the readiness of the various business partners
• Capable of communicating the vision and value of a project while obtaining alignment with stakeholders, aligning team and partners on goals and definition of success
• Iterate and deliver on projects for the roadmap while also prioritizing various maintenance and modernization efforts in partnership with engineering to ensure stability and performance
• Tracks industry trends, solutions, competitive offerings to ensure JOOR is leveraging the most useful and modern technologies
• Understand tradeoffs in technical choices and make decisions incorporating them
• Manage expectations by understanding when initiatives are at risk and proactively communicating
• The product manager will take into consideration a holistic view of the customer's interactions across the customer journey in order to deliver delightful, frictionless and consistent interactions

Preferred Qualifications

Experience of Pendo is beneficial, but not essential

Benefits

• Medical, Dental, Vision and 401k plans
• Flexible “My Time” policy - We want you at your best!
• Opportunities for growth and development through various internal initiatives
• Transparency into the state of our business via monthly all-hands meetings, showcasing the company’s performance in relation to revenue and growth