Gtm Strategy Analyst

Summary

Join Dialpad's Sales Operations team as a key contributor to the success of our sales organization. You will play a vital role in providing reporting, analysis, and process support to our sales teams. This work-from-home position requires strong analytical and communication skills, experience with Salesforce and BI tools, and a proven ability to work effectively in a fast-paced, customer-centric environment. You will collaborate with internal teams to develop sales strategies, generate reports and dashboards, and automate processes. Dialpad offers a competitive salary, comprehensive benefits, flexible time off, and opportunities for professional development.

Requirements

• Minimum 2-3 years’ experience working in an operations role
• English business fluency required
• Experience working in successful customer-centric hyper-growth companies
• Salesforce experience required
• Experience with a BI Tool (DOMO, Microsoft PowerBI, Tableau, etc.)
• Attention to detail and experience working with large complex datasets
• Superior written and verbal communication skills, analytical skills, and ability to follow detailed processes
• Excellent time management and organizational skills with the ability to track numerous details and prioritize appropriately
• Strong business acumen to ensure we are asking the right questions from the requestor in order to deliver on reporting or analysis that adds value
• Ability to work cross departmentally
• Able to work 8am - 5pm Central or Eastern Time

Responsibilities

• Work effectively with internal support departments to develop effective sales strategies
• Generate ad-hoc reports and dashboards
• Work cross functionally to develop new reporting and automate processes
• Prepare QBR and presentations to support sales
• Support the annual sales planning process
• Manage Territory and Quota-Setting throughout the year
• Assist in weekly sales call facilitation
• Implement new technologies as needed to support the sales teams
• Respond to internal inquiries via email ticketing system, phone and chat
• Validate data in our systems is up to date and accurate

Preferred Qualifications

Experience with SaaS providers an asset

Benefits

• Flexible time off
• Medical, dental, and vision plans
• Monthly stipend to help cover your cell phone bill, home internet bill
• Reimbursement for gym membership costs
• A variety of wellness events
• Reimbursement for expenses related to professional development, up to an annual limit per calendar year
• Competitive salaries