Remote Head of Delivery

Summary

The job is for a Technical Program Manager at Federato Technologies, a Series B startup in San Francisco. The role involves building and scaling a delivery team, managing people, and improving processes. This is a remote position.

Requirements

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 10+ years of experience with building and managing a team of Software Engineers and Technical Program Managers
• Proven communication and program management skills
• Proven interpersonal skills, including relationship building and collaboration within a multi-disciplinary, cross-functional team
• Experience building, growing, and leading a technical program management organization through design and execution of complex, cross functional programs
• Experience in growing organizations and developing a team culture
• Direct experience leading enterprise B2B programs
• Knowledge of software development processes

Responsibilities

• Build and scale a world class delivery organization to support multiple fast-paced customer deliveries
• Ensure that all program teams are efficiently delivering successful customer implementations on time with quality
• Responsible for people management - hiring, developing and implementing organizational structure, delivering performance reviews, providing continual feedback, coaching and career growth
• Work with partner teams to resource, develop end-to-end program plans, influence teams to deliver against them, and keep the org and leadership informed on progress
• Work across many organizations to align plans, manage dependencies, drive execution and deliver broad solutions
• Work with teams to set milestones, communicate program statuses, and identify/address potential setbacks
• Perform risk management and change management on programs
• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation
• Proactively identify and communicate product improvements to product engineering leaders and stakeholders

Benefits

$180,000 - $240,000 a year