Head of Growth and Revenue Marketing
Kustomer
πRemote - United States
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Job highlights
Summary
Join our team as the Head of Demand Generation to develop and manage a high-impact demand generation engine, driving scalable growth through strategic planning, content marketing, digital events, paid advertising, SEO, account-based marketing, and email marketing.
Requirements
- Bachelorβs degree in Marketing, Business, or related field; MBA or advanced degree preferred
- 12+ years in demand generation or digital marketing, with a proven track record in SaaS or technology environments
- 5+ years of management experience
- Proven demand marketing executive with 10+ years building and executing multi-channel go-to-market strategies
- Expertise in scaling B2B SaaS demand engines through multiple revenue stages in mature markets
- Extensive experience engaging global enterprise, mid-market, and SMB customers across complex buying organizations; CRM/Customer Support industry experience is a plus
- Strategic and data-driven thinker skilled at setting objectives, designing scalable solutions, and continuously optimizing demand funnels across regions, segments, and business lines
- Strong cross-functional leader with a results-driven mindset, clear communication style, and a bias for action
- Deep understanding of digital channels, including SEO, SEM, social media advertising, and email marketing
- Proficient with CRM and marketing automation platforms (e.g., HubSpot, Marketo, Salesforce)
- Hands-on experience with ABM strategies and tools (e.g., Demandbase, 6Sense)
Responsibilities
- Develop and execute an end-to-end demand generation strategy
- Build multi-channel programs that drive and accelerate pipeline growth, aligning closely with sales and marketing leadership to achieve revenue targets
- Oversee the content strategy to support every stage of the buyer journey, collaborating with internal and external teams to produce impactful content that increases brand awareness, engages prospects, and drives conversions
- Create and manage a robust program for webinars and digital events, leveraging these channels for lead generation and to nurture existing leads, increasing engagement across targeted audiences
- Lead a targeted advertising strategy across platforms (e.g., Google, LinkedIn) while integrating organic SEO efforts. Focus on maximizing reach, driving qualified traffic, and improving conversion rates through data-driven insights and optimization
- Design and implement a high-impact ABM strategy focused on building relationships within key accounts. Utilize personalization and data to prioritize high-value opportunities and strengthen account engagement
- Drive email marketing and marketing operations, ensuring automated, personalized workflows that maximize lead engagement and conversion. Optimize lead nurturing strategies for streamlined marketing efforts
- Scale the inbound demand engine to drive substantial new revenue with an efficient CAC payback. Leverage a strategic mix of events, digital demand, account-based marketing, and integrated campaigns to achieve impactful results
- Develop and refine programmatic customer journeys across pre- and post-sales stages to drive both acquisition and retention, optimizing touchpoints that enhance the customer experience
- Establish and track KPIs for all demand generation activities. Regularly report progress to the Executive Team, analyzing campaign performance and adjusting strategies for ongoing improvement
- Build and refine systems that ensure scalable execution of demand generation goals, meeting growth objectives while maintaining operational efficiency
Benefits
- Competitive salaries
- Stock options
- 100% healthcare coverage
- 401K
- WiFi and Mobile reimbursement
- Generous vacation policy
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